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Wescot chasing a settled bill from BT?

Hi there,

Just wondering if anyone can help,

I had a large bill wth BT which i paid in full around 6-8 months ago, the bill was paid quite late but was cleared in full, i know this for certain as BT required fully settled to provide me with service.

Shortly after paying i received a letter from wescot chasing one part of the debt (i had 3 accounts with bt for the different services i used). I called them they said they would contact bt, received another letter so wrote to them asking for them to stop bothering me as i have paid the debt.

Just a few days ago received another letter from wescot informing me that they had tracked me via credit search company and now require this amount to be paid.

Can anyone help?

Missal

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Get all the paperwork together proving the debt and your full settlement of it and, if you're happy you can prove your case, tell them you'll see them in Court!
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Missal

    Drop me an email to the address in my profile with the relevant account details for the account they advise is still outstanding. I can have this investigated and resolved for you.

    Cheers

    Stuart
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • missal
    missal Posts: 147 Forumite
    Part of the Furniture Combo Breaker
    Hi,
    Thanks but don't seem to be able to find your contact details to send you details of my account?

    Missal
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    edited 2 April 2010 at 7:06AM
    Click on their (purple) username on post #3 above.

    Click on View Public Profile.

    Scroll down to the bottom left - Additional Information.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • missal
    missal Posts: 147 Forumite
    Part of the Furniture Combo Breaker
    Hi,

    Thanks for that, have emailed you with the details BT.

    Missal
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