Bg not showing unit costs on bills

hansi

I have Click Energy 6 and I have noticed that they no longer give a breakdown of the two tariffs on their bills. I have now emailed them twice, with no reply yet. Anyone else noticed this?

alleycat`

Originally when they said my bill was ready (via e-mail) it did have that information missing (when i viewed the statement).

Just checked it again now and the values kw/h, pence per unit are in place.

The secondary unit value appears to have reduced by .012p as of the 4th of February.

Not quite sure why the bill did that but there you go.

Cardew

I called them about this some weeks ago and they said it was a 'glitch'. Now fixed on my tariff.

My tariff is Price Protection 2010.

hansi

I'll check it again.

hansi

No, it's still just showing as one tariff.:mad: