Boden Sale order gone astray

bootman

I was up really early Friday morning to place my from their first day of the sale.

I had confirmation sent saying what I had ordered, but still nothing to say its on its way to me

I placed another small order later in the day, that was sent out monday,

I keep calling to say where is the first order, they just keep saying being delt with but I know its not.

The annoying thing is everything is now out of stock so if if its in a que for picking its all been sold:mad:

Has anyone else who ordered early in the morning had a problems?

ruthyjo

Ordered round nine on friday morning, goods were delivered on Tuesday. Hope you get your stuff soon.

If not Boden have really good customer service. I would ask for winter stock at a comparable discount and think there's a good chance you'd get it as the customer services reps are allowed to think for themselves. (Have got Next to do this over sale stock before).

Last time I ordered on the phone I got chatting to the rep and explained that I was ordering a too big nightie for my daughter in the hopes it would irritate her eczema less than pyjamas. Instant sympathy and p and p waived!