Multiple transactions from bank account

elements

Having checked my online bank statement for current account with Barclays, I noticed a significant difference between my current cleared amount and my overnight balance. After working out what was due to come out of the account (nothing as it goes) made a call to Barclays, as I couldnt see these transactions on my online statement.

When I got through to the call centre they then told me of all the transactions that was pending on my account 33 in total amounting to just over £865.00, smallest £0.01 through to £132.16, card was cancelled straight away and as it was late on Saturday I had to wait until Monday to repport to Barclays fraud dept. Fraud dept. have sent forms to fill in to list/dispute these transactions. just wondering if anybody else have ever had and money go from accounts to BRIGEND, AQUA PAY, DATACASH, ONE.COM, MSQ/BG and VCI??? I gather they are mostly online bingo/casino.

Bit miffed as Barclays, didnt pick it up, you think that transactions of £0.01 then £10.00 then £0.01 then £70.00 may trigger something at the fraud dept.???? I didnt go overdrawn as I had enough money just! to cover them.

Also had home insurance with M&S taken out in a name similar to mine for a 3 bed detached house! live in one bed flat Why would they do this, and I also had a photo album sent to my home address from Aspinall of London in my name, that they had bought with my details, why send it to me?.

Tried to report to Police(two stations) only to find out that you can not report to them, they are advised by the bank, is this right???

Many thanks.

catflea

elements wrote: »

I also had a photo album sent to my home address from Aspinall of London in my name, that they had bought with my details, why send it to me?.

Tried to report to Police(two stations) only to find out that you can not report to them, they are advised by the bank, is this right???

Many thanks.

Because your scammers were clearly thick and yes, that is correct.

Barclays have a truly shoddy reputation within the industry when it comes to fraud handling and fraud detection.

Consumerist

Don't forget that, under the Payment Services Regulations 2009, your bank must make an immediate refund of the unauthorised transactions whilst they investigate.

If they refuse the refund, complain to the FSA (0300 500 5000) who are responsible for enforcement of the regulations.

You may find this thread helpful.
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elements

Thank you for the link to the thread, good reading. Have printed a copy for myself to take to the bank if it drags on.