Worth taking out extended warranty on old fridge/freezer?

wazza

Thanks for the replies.

Have decided not to buy the warranty. Never have done in the past it is just that freezer ices up once maybe twice a year and think that might lead to other problems. Mind you have enough saved up for replacement if the need arises.

Esqui

They can be pretty cheap on refrigeration, but you can be sure that it won't cover any problems which exist when you bought the policy.

Sowilo_2

I worked in the electrical retail trade for 20 years. Profit on extended warranties is much greater than the profit on goods sold. Hence commision paid to sales people who sell enough, sacked if they don't. As other say, bank the money. There are occassions where you may have benefited but not often.

CommuterRevenge

I am glad you chose not to extended. As others have said it is 99% exclusion.
We had a older dishwasher say 10 years old no problems, till it suddenly would not complete the cycle and empty. Called Hotpoint directly, were sold a "great" policy, as the costs were almost the same, if the engineer found a fault that could not be repaired they would give us a new machine. Too good to be true? Yes.
This was in March 4 weeks later we are stil unravelling it after a much inferior product. Bascially they do not cover anything over 8 years old. You try and find that anywhere, not on the website, not on the phone (they played it back).
The engineer was incredibly rude to my wife, he all but doorstepped her having already made up his mind we were not covered and spent half the 27 minutes looking up on the system just to make doubly sure. Did nothing to rectify our problem, Hotpoint and Domestic and General are not problem solvers they are sales people who wriggle out of obligations.
So we have been 4 weeks with no dishwasher, untold hours on the phone and now have a much inferior product.

Some have been impressed with a PR person, but he/she is not going to be the one fixing it, you will then be in a very long chain of buck passers but its process over people with them. Passed from department to department all very adept at passing the buck. They had the nerve to say they had great reports of customer service. Complacency of the highest order.
Never will I buy Hotpoint, Indesit or Creda and never will we use Domestic and General or DomGen again. It's so shorted, as we are about to refurb our whole kitchen. So thats 8 product sales they have lost.
They have so much to learn from companies such as Homebase or Dyson or Aqualisa.

JasX

Basil1234 wrote: »

had you put away £50 a year for the 6 years you had your fridge/freezer you would now have the £300 quid for a replacement.

No you'd have £300 for a replacement plus interest if you kept it in a decet savings account

lardconcepts

Our 18 months old dishwasher is playing up (sometimes ends mid-cycle), phoned Hotpoint, got a quote of over £100 on a "repair or replace" visit plan, one off payment.

Thought "sod that, I can live with it", then 2 days later, a Domgen repair plan pops through the door wanting £56. Can't find anything exclusion about pre-exisiting conditions. Can anyone think of a catch? I can't!

wazza

make sure if there is a period in which you can't make a claim. Because you have taken it out for the first time there might be a 30day from start of policy where you can't claim.