Wrongly Clamped

ANGELB

Don't know if anyone can advise on this, but here goes. My husband is a self-employed multi-drop delivery driver for a national parcel company. A company he was delivering a parcel to could only be accessed from the back of the shops, where there were signs saying deliveries only. The front of the row of shops is a bus lane so he obviously can't stop there. He went to the business to deliver but was told they had moved further up the street. He had left the van no longer than 3 minutes. When he got back the big yellow boot was on :mad: He 'spoke' with the clamper and explained he was making a delivery but to no avail. Said clamper declared he had ten minutes to decide what to do as he could be called away and then the vehicle would be towed away at 5pm (this was mid-afternoon). He contacted the company reluctantly paid the 'fee' and was released. He has taken pictures where it does have a 'clamping in force' sign but at the side of it it says 'delivery only' which is what he was doing!! Where do we go on this. Clamper man said for all he knew my husband could haveI gone on his lunch! He doesn't get time for a lunch. He has been delivering to those shops for the past 20 years and never had this problem. It is a busy street in the main town centre. My daughter who works for well known American sandwich shop said that their Cola delivery driver got clamped delivering the soft drinks! The company paid the fine. Our Parcel Delivery firm won't pay our fee so do we just 'grin and bear it.' Do we approach the council? The clamping company said we can appeal but on the note it says not all correspondence is replied too:mad: Where do we stand on this? Surely this cannot be right? How on earth are the rest of the business going to receive their deliveries if the clampers are waiting to spring as soon as the driver leaves the van?

Apricot

Look here for advice regarding clamping.

hollydays

or look at Pepipoo.
Is it Council operated or is it a private operation?

Spartacus_Mills

ANGELB wrote: »

Don't know if anyone can advise on this, but here goes. My husband is a self-employed multi-drop delivery driver for a national parcel company. A company he was delivering a parcel to could only be accessed from the back of the shops, where there were signs saying deliveries only. The front of the row of shops is a bus lane so he obviously can't stop there. He went to the business to deliver but was told they had moved further up the street. He had left the van no longer than 3 minutes. When he got back the big yellow boot was on :mad: He 'spoke' with the clamper and explained he was making a delivery but to no avail. Said clamper declared he had ten minutes to decide what to do as he could be called away and then the vehicle would be towed away at 5pm (this was mid-afternoon). He contacted the company reluctantly paid the 'fee' and was released. He has taken pictures where it does have a 'clamping in force' sign but at the side of it it says 'delivery only' which is what he was doing!! Where do we go on this. Clamper man said for all he knew my husband could haveI gone on his lunch! He doesn't get time for a lunch. He has been delivering to those shops for the past 20 years and never had this problem. It is a busy street in the main town centre. My daughter who works for well known American sandwich shop said that their Cola delivery driver got clamped delivering the soft drinks! The company paid the fine. Our Parcel Delivery firm won't pay our fee so do we just 'grin and bear it.' Do we approach the council? The clamping company said we can appeal but on the note it says not all correspondence is replied too:mad: Where do we stand on this? Surely this cannot be right? How on earth are the rest of the business going to receive their deliveries if the clampers are waiting to spring as soon as the driver leaves the van?

You will get good advice on the Parking forum here.

If he paid by credit card force the card company to issue a chargeback and claim the money was paid under duress. After all it was. But be prepared to force this. Credit Card companies will try to back this off and tell you to claim it back in court. Ignore this and push your rights with them.

If he did not pay by credit card then be prepared to sue both the clamper and the landowner (clampers have a habit of receiving CCJ's and ignoring them, then phoenixing). The landowner will have assets and a reputation to protect, if you win (and in this case you should) then you stand a greater chance of getting your money with the landowner as a co-defendant.

Next time get your hubby to carry a petrol driven angle grinder with him. Grind the clamp off when the clamper scum are not there.

Sadly this is a scam, it is appalling what has happened here and appalling that money is allowed to be extorted out of people like this. The spineless police are not interested, the government care little as they make a small fortune selling registration details to PPC's.

hollydays

Surely the clamper may have justification to say the delivery driver was not delivering to premesis there,and if he was delivering elsewhere that he should have moved the vehicle.

Dr.Shoe_2

Small claims court to claim back the clamping fees plus lost revenue and expenses etc.

solodanceparty

ANGELB wrote: »

Don't know if anyone can advise on this, but here goes. My husband is a self-employed multi-drop delivery driver for a national parcel company. A company he was delivering a parcel to could only be accessed from the back of the shops, where there were signs saying deliveries only. The front of the row of shops is a bus lane so he obviously can't stop there. He went to the business to deliver but was told they had moved further up the street. He had left the van no longer than 3 minutes. When he got back the big yellow boot was on :mad: He 'spoke' with the clamper and explained he was making a delivery but to no avail. Said clamper declared he had ten minutes to decide what to do as he could be called away and then the vehicle would be towed away at 5pm (this was mid-afternoon). He contacted the company reluctantly paid the 'fee' and was released. He has taken pictures where it does have a 'clamping in force' sign but at the side of it it says 'delivery only' which is what he was doing!! Where do we go on this. Clamper man said for all he knew my husband could haveI gone on his lunch! He doesn't get time for a lunch. He has been delivering to those shops for the past 20 years and never had this problem. It is a busy street in the main town centre. My daughter who works for well known American sandwich shop said that their Cola delivery driver got clamped delivering the soft drinks! The company paid the fine. Our Parcel Delivery firm won't pay our fee so do we just 'grin and bear it.' Do we approach the council? The clamping company said we can appeal but on the note it says not all correspondence is replied too:mad: Where do we stand on this? Surely this cannot be right? How on earth are the rest of the business going to receive their deliveries if the clampers are waiting to spring as soon as the driver leaves the van?

Is this well known american sandwich shop Subway by any chance?