Anglian Home Improvement Credit card payment

Mr_Warren_2

Hello all, I am purchasing a Conservatory from Anglian Home Improvement, having paid the 10% deposit with MBNA Europe Visa Credit Card as it gives me a) additional guarantee cover should anything happen to Anglian and b) I am getting points towards hotel stay.

I am due to pay my second installment of just above £1k but Anglian have advised me that they will have to charge an additional 2% to cover their costs with the Credit Card company.
I have contacted VISA MBNA Europe who tell me this is a retail transaction and as such do not charge Anglian the said 2%.

Who is telling me the truth??

If Anglian insist on adding these 2%, I will pay them cash and here is my second question.

I am intending to pay the Conservatory fitters (who are authorised to collect the final payment) the balance in 10p pieces . Is this legal?? If not, what is the minimum coin value I can pay them with?

Thanks for your support.

hollydays

Mm..double glazing salesmen!!!Cant print my opinion of them.

Astaroth

All merchents get charged a percentage of the transaction for taking payment by credit card. There are a wide range of factors that determin what the % is but 2% is about the norm. If you pay by debit card (obviously you dont then get the same protection) then the merchant pays a flat fee of about 30p. This is why companies offer cash back for debit card payments but not credit card (as they would be charged 2% on it but dont get charged any extra on debit cards)

Most companies absorb the cost of credit cards simply by making everyone pay a higher price but there are a number of companies (eg Ikea) and industries as a whole (eg travel agents and letting agents) that only charge the extra to those that are incuring the charge to them.

For once this is a double glazing company telling the truth!!!

CIS

Paying in 10p's wouldn't constitute legal tender and they can refuse the money in settlement of the debt.

10p's are only legal tender up to £5 in value, see the link for details
http://www.24carat.co.uk/legaltenderframe.html

Voyager2002

Don't Anglia give a whopping great discount if you allow them to finance it? So the smart thing to do is use their finance, and then repay within a year.

And why would you want to pay in 10-pence pieces? They have not done anything wrong.

Mr_Warren_2

Thanks all. It looks as if £1 coins is the smallest leagl tender denomination for cash. That will do nicely.
I have not thought about having this financed by them (was not offered...)

I have since had some news, I will be paying them only 1% extra for CC payments but I have asked them to put this additional 1% on the invoice "towards MBNA Europe fees" or something similar.

As two MBNA Europe boys told me the same story (they were not charging Anglian any money to receive payment via their card) and that is normally taped somwhere, I will write to MBNA Europe with a copy of Anglian's invoice accusing them of lying to me during when I enquired about those charges.

We will se who has the last laugh.

Cheers

Older_but_not_wiser_2

I don't see the point of the pettiness of paying in £1 coins.

Just makes you look bitter & twisted.

Astaroth

Mr_Warren wrote:

As two MBNA Europe boys told me the same story (they were not charging Anglian any money to receive payment via their card) and that is normally taped somwhere, I will write to MBNA Europe with a copy of Anglian's invoice accusing them of lying to me during when I enquired about those charges.

It is not your card company that charges them but their credit card processing company - in a similiar way that if you receive a credit card payment by paypal you have to pay 2% plus 30p (or something) - the 2% goes to paypals own card processing company and the 30p is paypals profit.

All credit card processing companies charge the merchants for using their services and all charge a per £1 transacted amount... depending on the type of business they are this can range from 1-10% with the norm being somewhere between 2-3%

Mr_Warren_2

I was going to pay in £1 coins if Anglian had been telling me porkies concerning these 2%. I would have answered a lye by a difficult to handle payment (likely to cost them more than 2% to handle).