Open Folder

debs10

I have been sent an e mail with an attachment which I cant open. The message that come up is This file does not have a program associated with it for performing this action. Create an association in the folder options control panel. Unfortunatly not quite sure what to tick in the folder options...any help please

Baldur

It depends what the attachment is, e.g. if it's something like a Word 2007 document and you don't have Word installed or have an earlier version of Word, then you will receive this message.

JustPassingBy

debs10 wrote: »

I have been sent an e mail with an attachment which I cant open.

The file name of the attachment could help.

[Deleted User]

Did you change the name of the attachment when you saved it? Depending on the e-mail program, this sometimes removes the extension. If you did this, try saving it again without changing the name.

debs10

Thank you all, I dont have word which I think could be the reason I cant open the folder.

Taffybiker

If it is a word document, you can download a free viewer from Microsoft.

JustPassingBy

debs10 wrote: »

Thank you all, I dont have word which I think could be the reason I cant open the folder.

Depending on who sent you the file and how desperate you are to read it you could email the sender and ask for something readable to be sent - like text.

omen666

Well if you answered justpassingbys post above and tell us the name of the attachment people can help. No point assuming it is word just because people mention it above when you dont know what it is in the first place. hmmmm

[Deleted User]

Thank you all, I dont have word which I think could be the reason I cant open the folder.

To avoid confusion and to help you search for solutions to problems in future, the correct term is a file (when referring to documents, pictures, music, downloaded programs, etc). A folder is a container for files (such as My Documents).