Is this right? BT Bill

Caist74

Could someone please tell me if this is right?

Phone line

Unlimited Anytime Plan More information £0.36


Because there was a price change we need to reflect this in the following bill information

*Refund Unlimited Anytime Plan -£20.24

This is a refund of the price of your calling plan (which includes line
rental) at £18.45 per month which you paid in advance up to 3 Feb 2010

*Unlimited Anytime Plan £20.60

This is the cost of your calling plan (which includes line rental) up to 3
Feb 2010 at £18.78 a month


Unlimited Anytime Plan More information

4 Feb - 3 May 10

This is the cost of your calling plan (which includes line rental) at
£18.78 a month, charged in advance from 4 Feb 2010 to 3 May 2010

Including UK landline and 0845 / 0870 numbers at any time*

Total line rental and other basic charges £56.70





£18.78 a month? Wow more than the amount of call cost! The online Bill is confusing me (nothing new there!) and need someone to point me to where the breakdown of the charges are??

Thanks,

Caist

Heinz

The total appears to be:

Line rental

---

£11.54
Unlimited Anytime Calls Plan- £ 4.99
One Calling Feature (?)

---

£ 2.25

---

£18.78

Caist74

Ahh thanks Heinz.. I must check to see what's the calling feature it might be.. I'm sure some of it was free as it shown zero last time I looked

Will let you know..

Thanks again,

Caist

Caist74

Hmm.. Looking at my online bill.. Cant access to calling features to see how much it is. I know I have Caller Display but that's free with BT Home Privacy that I have (unless it's BT Privacy that's chargable.. Right?).

luci

BT Privacy at Home is free. If you have Caller Display on its own I believe that is chargeable.

Caist74

Oh its not that then.. I know my C/D is free with BT H/P .. Still.. Cant access to calling features online as it's saying they'll fix the problem.