How to complain to Mercure

Hi,

I would like to write a complaint letter to Mercure hotels - however there only seems to be an address for its Accors head office in France. Does anybody know if Mercure/Accor has a head office in the UK in which I can send a complaint letter to?

Many thanks.

Comments

  • KeithP
    KeithP Posts: 41,250 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 8 February 2010 at 9:26PM
    As you say, Mercure is part of the Accor group.

    Their UK bit has a Head Office at...

    255 Hammersmith Road
    London
    W6 8SJ

    Tel: 020 82377474

    Alternatively, you could fill in their web contact form and ask them where to write to.
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