Ipod touch problem

hartcjhart

sorry this is very brief but my sister in law has just sent me this question that you guys might advise on

[ipod touch 2nd generation dead after downloading latest update from Apple]

I take it there was an update that has b@ggered it any help??

thescouselander

There is a button in iTunes in the ipod update bit that fixed your iPod when something like that has gone wrong - I cant remember what its labeled as but its something like reset ipod.

hartcjhart

cheers sent her the details fingers crossed

hartcjhart

tried that but still dead
she took it to the apple store and they have basically said,oh well its broken,do you want to buy a new one,
has anyone else had a problem like this

davester

I had the same thing with my second gen, mine was under warrenty and Amazon took it back for a refund. Apple didnt want to know anything that their purchased update bricked their own device. I was updating to 3.1 version when it happened.

Just to give more details. The iPod V3.0 plugged into laptop and work fine in Itunes. Itunes downloaded and installed V3.1 Which once installed failed to go past the USB cable with an arrow on the Touch screen. Itunes said it needed to restore so I did and it kept failing. I called Amazon who told me how to reset the ipod Hold the power and menu button for a while. Which completely bricked it and it never turned back on.