Bank charges reclaiming - a fairer way?

dchurch24

Mark7799 wrote:

If the overdraft was caused by cheques written within the cheque card scheme then this would be an unauthorised overdraft as the Bank would be obliged to pay these amounts.

Ok, fair enough. But what about DDs and SOs and allowing a negative balance when withdrawing from a cashpoint machine?

Paul_Herring

dchurch24 wrote:

Mark7799 wrote:

dchurch24 wrote:

* There is a train of thought through my brain that as it happened, THEY MUST have authorised it - thus no such thing as an 'unauthorised' overdraft exists. Secondly, I believe that to 'bounce' an item, costs nothing. The IT costs and infrastructure have been paid for many. many times over - by us, by way of us lending them our money for virtually nothing.

If the overdraft was caused by cheques written within the cheque card scheme then this would be an unauthorised overdraft as the Bank would be obliged to pay these amounts.

Ok, fair enough. But what about DDs and SOs and allowing a negative balance when withdrawing from a cashpoint machine?

I beleive this to be the difference between 'unauthorised overdraft' and 'authorising payment to allow account to go over a (pre-)authorised amount' perhaps?

Plutos_2

Capital one are making this their first offer if you write to them asking for charges back. In my opinion £12 is far too high, and the OFT said they only set it at this level not becuase it is fair, but becuase the banks would be prepared to comply.

Bank charges should be set at a maximum of £2. If you go over you OD limit, they should freeze your account to encourage you to put some money in. At the moment, they are creating a deliberate spiral of charges to maximise their profit at the expense of the poor, and those without regular incomes (eg students)

troo wrote:

I agree with those who have reclaimed, and those who say 'tough, you should manage your money better'.

So I was wondering, has anyone claimed partial charges back? Say, for example, the ombudsman (or whoever it is) states that £10 is a fair charge and a bank charges £35, is it fair to claim a £25 refund?

I think it is, what do you reckon?

tin

GRRR. I've just typed a lenghty answer and had these !!!!in forums delete it on me again.

Anyway the upshot was that the lenders are taking the mick with the charges being 2000%+ markup, and now by claiming ALL of the charges back it's our turn to take the mick, but in a MUCH smaller way (like us being overcharged ~29.50 say for a £30 bank charge, but after we claim it back the bank losing ~50p).

So no, no sympathy at all, it makes a great change for the boot to be on the other foot. They will have made enough interest sitting on the charges anyway to cover the real cost, and you can bet a large proportion of people will not bother reclaiming.

Although I'm waiting for little companies to set up who will do it for those who can't be bothered, and take a small slice for themselves. Hmmm. Interesting, anyone interested in starting a business?

elaine2303

Here's one for you guys.
I bank with the Royal Bank of Scotland and last year whilst I was on the phone to my "Business Manager" asking him if he could delay payment of a couple of cheques for a day or two 'til I could get enough funds in to cover them, he said no but he would organise me an overdraught of £1000, which he did there and then. This took no more than 30 seconds and I was charged £100. That works out at £12,000 per hour for something I never asked for in the first place! Whose taking the mickey out of whom would you say?

For the last three months they've been moving money between my accounts, without my knowledge or authorisation, on the pretext of saving me costs. Each time they do this they make a charge which goes into their account. I have no internet banking facility although I have been asking for three years for this, so short of going into the bank every day I do not know what's happening with my accounts.
This being the case I have been drawing against funds which I though were in my account but which the bank have moved (without my consent and taking a cut) and calling it "managing my account!". I have then been charged for either going overdrawn or for them to bounce what I thought were perfectly legitimate cheques. This has resulted in them taking around £1000 in either monies paid in, charges or unauthorised overdraught fees (the £1,000 overdraught I never asked for that cost £12,000 an hour to set up and which their fees have pushed up to £1,500 at the time of writing!)
I have ranted and raved for the last two weeks that this is illegal as it is all without my consent and I never had any problems until they started "managing" my accounts, so I want the money returned along with all charges they have taken. I have been told by the bank manager that the area manager has offered to refund £140! Wowee! If the charges were right in the first place, why would they offer me anything back??????
Having looked up the definition of steal in the dictionary and seen that it is defined as "to take (something) from (someon etc) without permission or unlawfully, especially in a secret manner", I've come to the conclusion that this describes what has been going on with my money and so I will be visiting the police to report it stolen. I will be requesting the culprit or culprits be arrested and charged! Let's just see if the banks are above the law 'cause this worm has turned as I'm sick of these theives making my life a misery by leaving me virtually destitute!
What this space folks 'cause the proverbial is about to hit the fan............