spyware detected on my pc

redballoon_2

i have extracted the smitfraud files. do i run the files or just do safe mode?

redballoon_2

do i foollow the instructions on the smitfraud site?

redballoon_2

sorry being a bit thick here, just read what you typed! will do so now

Browntoa

no problem I'll be around until 10ish so it will give you time to run Ewido in safe mode afterwards and come back to let me know how you got on

redballoon_2

ok, just gotta reboot pc nopw, still following the smit fix instructions,. pc going slow

redballoon_2

ok done the smit fix part, now running the scan on ewido.
will disconnect from internet now and let it run. fingers crossed.

thank you for you help!

Browntoa

you need to be in "safe Mode"

Restart your computer and press F8 just before windows starts (before the Windows logo screen appears).
Choose Safe Mode from the menu that appears

then run Ewido

redballoon_2

I think it has got rid of it! How do i make sure this does not happen again?

Anne_Marie_2

Am sure that one of the techie experts will be on soon to advise you properly.
You do need a firewall - good free version is Zone Alarm
Anti-virus - I am using Norton, but there are plenty of good free AV programmes to be had.
Spyware detection - get ad-aware, spybot, windows defender and spywareblaster, spywareguard. You already have ewido.

Have a look at the sticky security post for other ideas.
http://forums.moneysavingexpert.com/showthread.html?t=36497

Never ever click on a wee window that comes up on a web page telling you that you have spyware or some other such message - often comes up in a wee grey box as if you have a Windows error message.
Don't open up email from anyone that you don't know. Just delete it and don't be tempted to be nosy.
Even if it is from someone you know, be wary of opening anything with an attachment. I usually send email saying am sending next email with attachment, but even that isn't foolproof - scan email attachments with AV - possibly your internet provider does that already, but definitely check again yourself.

Make sure that your firewall is secure - you can always check by going to https://www.grc.com and doing some checks there.


Sure someone else will be along soon with some other stuff.

Browntoa

if you read the full spyware/malware removal "sticky" at the top of this section it gives you links to Adaware, spybot etc (you already have ewido)

or couple of good guides here

http://www.help2go.com/Tutorials/Protect_Your_PC/Protecting_a_Computer_is_Not_That_Hard.html

and


http://www.help2go.com/Tutorials/Protect_Your_PC/Avoid_Web_Browser_Hijackers.html


most of the newest ones are installed by opening emails