problem with new laptop

FirstTimer4Me

hiya

i bought this 2 weeks ago http://direct.tesco.com/q/R.207-0828.aspx

i've just completed a malwarebytes scan and it found something (not sure what it was) but it said to reboot my computer which i did

now since rebooting it on start up the screen loads (not 100%) and there is a small blue circle spinning like its loading its been spinning for ages yet nothing happens

i've treid loads of times to shut it down by clciking on start - reboot or shut down but nothing happens i've also tried control alt delete but nothing happens

any ideas please

FirstTimer4Me

update

i switched the machine off manually and restarted it gave me some options safe mde - safe mode networking - i selected safe mde networking (no idea what that does) the machine loaded drivers etc i then rebooted and its back to normal no idea what happened in the 1st place tho

macman

What antivirus have you got installed?

FirstTimer4Me

hiya

i have macafee but its up for renewal this week i think i'm going to use kerpasky as suggested by someone else kerpasky site has a discount - coupon code if anyone knows of 1 it will bring the price down

onejontwo

FirstTimer4Me wrote: »

hiya

i have macafee but its up for renewal this week i think i'm going to use kerpasky as suggested by someone else kerpasky site has a discount - coupon code if anyone knows of 1 it will bring the price down

KIS 2010 3 user £19.99 delivered from currys if that's any help They tend to be quite expensive on the Kaspersky site.

FirstTimer4Me

onejontwo wrote: »

KIS 2010 3 user £19.99 delivered from currys if that's any help They tend to be quite expensive on the Kaspersky site.

hiya

i looked on kaspersky website and its expensive is that why they offer a discount - coupon code?

i want a 2 year licence as its cheaper but nowhere seems to offer a 2 year licence other than the main website

onejontwo

How much are they asking for a 2 year licence?

FirstTimer4Me

onejontwo wrote: »

How much are they asking for a 2 year licence?

hiya

£64.99 https://store.digitalriver.com/servlet/ControllerServlet?Action=DisplayPage&Env=BASE&Locale=en_GB&SiteID=kasperuk&id=ThreePgCheckoutAddressPaymentInfoPage

very expensive what do you think is it worth the money?

onejontwo

Or how about this

onejontwo

It's regarded as one of the best on the market by many on this forum, I would get a one year licence and then after one year if you still like it just purchase another one. By the way to renew your licence after one year all you need to do is purchase the product and insert the code to continue for one more year. There is no need for uninstalling/installing. I have used it for one year and now I'm about to renew it for another year.

FirstTimer4Me

onejontwo wrote: »

I'm about to renew it for another year.

ok ta do you pay the full price or do you have a discount - coupon code?