Comet Customer CareLine

Chris123_2

Holy crap that was painful :mad:

My TV recieved a software update over the weekend and since then it turns itself off every 5/10 minutes and turns to channel 5.

I phoned Philips who told me the TV did not receive the update corectly and needed to be sent away for it to be done. As it is in guarantee (by 2 days!!) I sould do it via the company i bought it from.

I rang Comet, and in the space of 15 minutes was put through to no less than 8 people, told to hang up and redial three times and told i would need to take the TV to Comet myself!

Needless to say i was not best pleased with this but eventualy got through to some bloke that was very helpful and has aranged for someone to collect the TV on Saturday, fix it and return it to me!

what i thought was gonna be a 2 min phone call has made me very stressed!!! lucky i phoned today and not at the this weekend when i was planning to do it as it ould have been out of guarntee!!

Saucepot

Channel 5 ? Poor fella. You must be glad when it switches off.

I remember Adam Faiths last words, "Channel Five, it's all sh*t isn't it?"

He might have added "and comet as well" had he lived longer.

hollydays

If there is one thing i have learnt from this site-dont buy from Comet.

gibby

make sure you get the landline no for comet rather than the 0870 rip off no

https://www.saynoto0870.com

G

executiverocker

your first mistake was buying from comet

trickytrolleys

executiverocker wrote:

your first mistake was buying from comet

and your second was expecting any contact with them to be easy

Heinz

The first and last words of the thread title are mutually contradictory!