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E: 04/05 win a conservatary or 1 of 2000 bed linen set

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Comments

  • dooby
    dooby Posts: 1,337 Forumite
    I won about 4 weeks ago and i've not had mine through yet.
  • welkom1
    welkom1 Posts: 946 Forumite
    :mad::mad::mad::mad:

    Dear .......,
    We have received your receipt today in the post. However we cannot validate your claim as you failed to send your receipt in within 7 days. You entered your claim on 04.04.10, you were sent your winning email 09.04.10 and we received your receipt on 20.04.10. T&C’s state:

    “Winners will be notified instantly online and will receive details via email of how to claim their prize within 7 days of the instant win prize date, and must respond to such notification within a further 7 days”.


    Kind regards
    Airwick Promotion Customer Support

    t&C
    11. Winners will be notified instantly online. To claim a prize, winners will need to post a valid receipt including any receipts for previous entries to Air Wick Touch of Luxury, PO Box 661, Harrogate, HG1 9HN within seven days of their win. The help line is +44(0)845051121 or email [EMAIL="help@airwickpromotion.co.uk"]help@airwickpromotion.co.uk[/EMAIL]
    2013 - Armani Si goody bag worth over £150.
  • daisy2002
    daisy2002 Posts: 964 Forumite
    Oh dear.... i sent my receipt by normal post & over a week after i got the winning email :cool:
    Doesn't look like i'll be getting my prize then :(
    “Hope is the only bee that makes honey without flowers.”
    Some people only dream of angels, i held one in my arms.
    Praying this baby makes it.
  • hamsam
    hamsam Posts: 134 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I just can't believe how are behaving - after all - we never knew instantly whether we had won or not and they never did address that issue.
  • nicolefrenzy
    nicolefrenzy Posts: 2,540 Forumite
    sorry you are having problems hope you get it sorted.x
  • cg1982
    cg1982 Posts: 8,961 Forumite
    14. Winners will be notified instantly online and will receive details via email of how to
    claim their prize within 7 days of the instant win prize date, and must respond to
    such notification within a further 7 days, otherwise the Promoter reserves the right to disqualify the Entrant and select another winner. In the event that a winner has
    already won five prizes, the Promoter will select another winner.

    THERE WAS NO WINNING SCREEN it did not say youve won it said you are in the draw

    i dont think they have done the terms good at all
  • cakey
    cakey Posts: 337 Forumite
    cg1982 wrote: »
    14. Winners will be notified instantly online and will receive details via email of how to
    claim their prize within 7 days of the instant win prize date, and must respond to
    such notification within a further 7 days, otherwise the Promoter reserves the right to disqualify the Entrant and select another winner. In the event that a winner has
    already won five prizes, the Promoter will select another winner.

    THERE WAS NO WINNING SCREEN it did not say youve won it said you are in the draw

    i dont think they have done the terms good at all

    Did you send in your receipt 7 days from the winning email you were sent. I guess it doesn't really matter if the winning message popped up instantly as you have 7 days fromt he email being sent through to claim the prize
    STARTING BALANCE JAN 09 £47,400
    Debt left 24th December 2010 - 13611!!!!!:j
    Update may 2013 - debt left £8000
    Update oct 2014 - £2500
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