E: 04/05 win a conservatary or 1 of 2000 bed linen set

dooby

I won about 4 weeks ago and i've not had mine through yet.

welkom1

:mad::mad::mad::mad:

Dear .......,
We have received your receipt today in the post. However we cannot validate your claim as you failed to send your receipt in within 7 days. You entered your claim on 04.04.10, you were sent your winning email 09.04.10 and we received your receipt on 20.04.10. T&C’s state:

“Winners will be notified instantly online and will receive details via email of how to claim their prize within 7 days of the instant win prize date, and must respond to such notification within a further 7 days”.


Kind regards
Airwick Promotion Customer Support

t&C
11. Winners will be notified instantly online. To claim a prize, winners will need to post a valid receipt including any receipts for previous entries to Air Wick Touch of Luxury, PO Box 661, Harrogate, HG1 9HN within seven days of their win. The help line is +44(0)845051121 or email [EMAIL="help@airwickpromotion.co.uk"]help@airwickpromotion.co.uk[/EMAIL]

daisy2002

Oh dear.... i sent my receipt by normal post & over a week after i got the winning email :cool:
Doesn't look like i'll be getting my prize then

hamsam

I just can't believe how are behaving - after all - we never knew instantly whether we had won or not and they never did address that issue.

nicolefrenzy

sorry you are having problems hope you get it sorted.x

cg1982

14. Winners will be notified instantly online and will receive details via email of how to
claim their prize within 7 days of the instant win prize date, and must respond to
such notification within a further 7 days, otherwise the Promoter reserves the right to disqualify the Entrant and select another winner. In the event that a winner has
already won five prizes, the Promoter will select another winner.

THERE WAS NO WINNING SCREEN it did not say youve won it said you are in the draw

i dont think they have done the terms good at all

cakey

cg1982 wrote: »

14. Winners will be notified instantly online and will receive details via email of how to
claim their prize within 7 days of the instant win prize date, and must respond to
such notification within a further 7 days, otherwise the Promoter reserves the right to disqualify the Entrant and select another winner. In the event that a winner has
already won five prizes, the Promoter will select another winner.

THERE WAS NO WINNING SCREEN it did not say youve won it said you are in the draw

i dont think they have done the terms good at all

Did you send in your receipt 7 days from the winning email you were sent. I guess it doesn't really matter if the winning message popped up instantly as you have 7 days fromt he email being sent through to claim the prize