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British gas home care renewal price shot up from £27 p/m to nearly £40

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digp
digp Posts: 2,013 Forumite
1,000 Posts Combo Breaker
what is going on?

has anyone successfully haggled it down or cancelled and signed up again at the cheaper online price?

Comments

  • Mine has gone upto £30, why would yours be nearly £40!
  • digp
    digp Posts: 2,013 Forumite
    1,000 Posts Combo Breaker
    home care 400. that's why?
  • The have started doing risk based pricing so depending on how many time you call them out effects your price after renewal.

    However this was brought in to be fairer on customers so when they have no call outs a discount would be applied to reduce there price.

    However with all new things it has had some teething problems and even people with no or minimal call outs were getting price hikes like yours.

    Give them a call and say you are thinking of going to a competitor because the price is high.
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  • if you make less than 4 claims per year, look at the £3 per month scheme, carries a £99 excess, called EnergyExtra 50
  • boliston
    boliston Posts: 3,012 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    if you make less than 4 claims per year, look at the £3 per month scheme, carries a £99 excess, called EnergyExtra 50

    Wow! How many people need to have their boiler repaired FOUR times per year??
  • Cardew
    Cardew Posts: 29,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    if you make less than 4 claims per year, look at the £3 per month scheme, carries a £99 excess, called EnergyExtra 50

    That's what I have as well, covers electrics and drains as well. However I believe it is only available for those who take BG gas and electricity?
  • Try EON, I left B Gas a couple of years ago.They had put my renewal price up significantly.

    I phone B/Gas and they offered to price match. I asked for them to confirm in writing which they agreed to do but no letter arrived so I went to EON.I think I started paying around £13 quid last year. This years has gone up to £14.99 which is still significantly lower than the others.Thats despitehaving called them out 3 or 4 times in the last year
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