bank charges

kazakastan

please help! i am claiming financial hardship for my £3000 unfair charges, my bank, northern rock has offered me £737.00 today, while i think this is not really an acceptable amount i am worried if i don,t accept they will withdraw the offer and i won,t get anything! has anybody else been in this situation? i would really appreciate some advice!!!! HELP! thanks!

natweststaffmember

kazakastan wrote: »

please help! i am claiming financial hardship for my £3000 unfair charges, my bank, northern rock has offered me £737.00 today, while i think this is not really an acceptable amount i am worried if i don,t accept they will withdraw the offer and i won,t get anything! has anybody else been in this situation? i would really appreciate some advice!!!! HELP! thanks!

let's go back one step.
How much is your arrears?
What caused income to be less than outgoings?
How much would £737.00 be for your situation?

kazakastan

our situation changed as my husband isn,t working, i only work part time, luckily we don,t have to many outgoings, apart from a hefty authorised overdraft, the money would help us but i feel like i am being cheated a little, although its money we wouldn,t of had.

natweststaffmember

kazakastan wrote: »

our situation changed as my husband isn,t working, i only work part time, luckily we don,t have to many outgoings, apart from a hefty authorised overdraft, the money would help us but i feel like i am being cheated a little, although its money we wouldn,t of had.

Then you need to add up the charges since the time he was out of work and see how much that adds up to. If the money helps your situation then accept the amount because financial hardship is about alleviating it not about getting 100% of the charges back.

Premier_2

Have you read the latest article from Martin on reclaiming bank charges?

http://www.moneysavingexpert.com/reclaim/bank-charges

Note in particular his comment:

... there are no guarantees - while in the early days of reclaiming banks never fought, and if you went all the way you got a full payout, that’s far less likely now – so if you are offered a settlement – think about taking it.

Of course, the final decision on what you wish to do is up to you.

dominicaeaton

good luck, id like to hear out this turns out

kazakastan

Thanks for your comments, i,ve slept on it and have decided that i,m going to take the money, its better than getting nothing at all, while i think its not enough as my original claim was for £3000.00 , beggers can,t be choosers as the saying goes ! good luck to anyone else out there who is going through the same thing.