Deleted Something In Add Remove Programs By Mistake

Lady_K

My daughter deleted something from add remove programs by accident and everything looks bit faded shes not sure if anything else has been affected yet but how can she get this back? Can she do role back or something? ifd so sghes never done it before and niether have I its windows xp. She cant rem exactly what it was but she thinks it was something like KN400/KN4 something but that could be wrong

albertross_2

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

Lady_K

ok but the problem is she cant get online at the moment they are waiting for an internet connection shes at uni im at home

bling152

you should maybe try a system restore that will prob sort the problem out.

Lady_K

Shes tried the system restore but it doesnt work. She says the writing is something kind of like safe mode and she cannot press the stand by button

albertross_2

she may have uninstalled a video driver, try add new hardware wizard in control panel

Lady_K

how can she instal anything if she hasnt got anuything to instal?

When she clicked on it in add remove programs a box came up in a different language and then the computer turned off and came back on again and was like it is now

albertross_2

is she in safe mode?

what happened when she did a system restore? Did she have a list of restore point to choose from?

Does this ring any bells?

http://display-and-video.free-driver-download.com/VIA/11912/VIA-VT8373-(KN400)-Display-Driver-16.94.32.11-Windows-2000-XP.html

If it is XP, the driver might be on the hard disk somewhere, and the add new hardware might pick it up. If not, someone is going to have to download it for her.

This is all guesswork, as we don't know for sure what she uninstalled.

Lady_K

I found this on the acer site do you think it might be the bottom thing she wants and will it do any harm to try it?
http://support.acer-euro.com/drivers/notebook/as_1350.html
She could try taking it round to a friends house to get it off the net but how can she see if its on the hardisc to save her doing that?

Hers is the Acer Aspire 1353 one

Lady_K

I'm not too clever with xp you see because I have win 98

Lady_K

Would windows update pick up the driver if she can get to an internet connection?