AOL - Secure Sites

eschaton

Unable to log into any secure banking sites, page just hangs using AOL.

If I plug in my Vodafone Mobile Broadband dongle everything is ok and pages load fine.

Is it an AOL issue, I know they had issues a number of weeks ago but then everything was ok afterwards.

T.I.A.

worriedsik

Ditto....having nightmare time at mo with them read my other posts recently from today and tuesday.....the good folks on here are helping me but iam sure its down to AOL

Darksun

Are you using the AOL browser?

You can try following the instructions at http://help.aol.co.uk/cannot-access-secure-websites/article/20060831070009990036?n=collection&p=AOL%20Browser%20products_portal&c=help_portal which may help. The other thing is I know some ISPs restrict encrypted traffic, so AOL might be doing something odd. Could be worth contacting their tech support, but I don't know how helpful they are

worriedsik

Darksun wrote: »

Are you using the AOL browser?

You can try following the instructions at http://help.aol.co.uk/cannot-access-secure-websites/article/20060831070009990036?n=collection&p=AOL%20Browser%20products_portal&c=help_portal which may help. The other thing is I know some ISPs restrict encrypted traffic, so AOL might be doing something odd. Could be worth contacting their tech support, but I don't know how helpful they are

Thanks but i have had enough of there so called suport this week........iam using IE cant use firefox anymore...what browser are you having trouble using for your bank ?...i need my internet bank Grrrrr

maxtweenie

Try looking at this post from when I had problems in December.

http://forums.moneysavingexpert.com/showpost.html?p=27854495&postcount=29

worriedsik

thanks...did it resolve your issues ?

maxtweenie

worriedsik wrote: »

thanks...did it resolve your issues ?

Instantly as it happens. I'd had trouble putting the football bet on for the guys at work, and also connecting to my work VPN. Although the AOL guy said their problems had nothing to do with me being unable to connect to the VPN, as soon as I changed the router settings I was able to get connected again.

worriedsik

Amazing......that worked a treat i can now upload my bank ......why couldn't AOL have told me that ! 4 days and lots off phone calls to them ....they really need to sort out there customer services

Thanks very much

worriedsik

OP...did you manage to fix your issues ? the above instruction from maxtweenie solved mine maybee you should try it

eschaton

worriedsik wrote: »

OP...did you manage to fix your issues ? the above instruction from maxtweenie solved mine maybee you should try it

Just going to try, the earlier suggestion made no difference.

eschaton

maxtweenie wrote: »

Try looking at this post from when I had problems in December.

http://forums.moneysavingexpert.com/showpost.html?p=27854495&postcount=29

Many thanks, it worked, excellent info,