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How do i get compensation off electric company?

chelle333
chelle333 Posts: 1,383 Forumite
in Energy
sunday at 12.30 am electric was going off and on every 2 to 3mins in our village,then buy 2am went off totaly until 9.20am,then stayed on for 2hours and then went back off till 5.45pm,by this time all my food in freezer was soft,my aunties food wasnt so bad but mine was ruined,i think its because ive got a frost free freezer and they just circlate cold air so no ice to keep food cold,do you think i could get compensation off western power?

Comments

  • smartie1976
    smartie1976 Posts: 1,984 Forumite
    I don't think you get this from your supplier, I think this goes through your household insurance?
    It's BOUGHT (to Buy), not BROUGHT (to bring) AND you cannot be frauded, only DEfrauded.

    Please do not buy animals from a pet store. Visit your local sanctuary or centre and give a good home to an unloved or abandoned animal.
  • Cardew
    Cardew Posts: 29,064 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    If your food in a freezer went soft and was ruined in the time frame you state(7 hours max) I would think you have a problem with your freezer; unless you kept the door open!

    There is no ice in a freezer, the frozen food itself should stay frozen for at least 24 hours.

    Anyway I think Smartie is correct and it is covered by your household insurance and the electricity company are not liable.
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