We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Silver By Mail- thumbs up!
hazey31
Posts: 155 Forumite
Just a quick note to say something positive about a company for once, as praise is often missing on this board.
I ordered a necklace on their site, and when it came to paying I managed to mess up and get the wrong shipping amount, due to the fact that I live on the continent and not in the UK. They contacted me, to get my permission to charge the right amount to my card (another 3 pounds) which of course I gave them For some reason this didn't work either but rather than faff about any more, they just shipped out the necklace to me. The necklace arrived here in 3 working days and it's gorgeous.
So great service even when I messed up and made a mistake- I'll make a donation to one of the Haiti charities for the cost of the necklace as a kind of thank you to them.
I ordered a necklace on their site, and when it came to paying I managed to mess up and get the wrong shipping amount, due to the fact that I live on the continent and not in the UK. They contacted me, to get my permission to charge the right amount to my card (another 3 pounds) which of course I gave them For some reason this didn't work either but rather than faff about any more, they just shipped out the necklace to me. The necklace arrived here in 3 working days and it's gorgeous.
So great service even when I messed up and made a mistake- I'll make a donation to one of the Haiti charities for the cost of the necklace as a kind of thank you to them.
0
Comments
-
so nice to see a praise like this thats not from a newbie touting for business!Always ask ACAS0
-
I've used them a few times now and have no complaints whatsoever - they even put a chocolate in the package :T
Everything I have ordered from them has been top quality too.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards