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Barclays Bank Account Application Help !

I have had a Barclays Cash Card Account and E-Savings account now since last year, I only went for the Cash Card Account as a spare account for bills etc to be separate from my LTSB Current Account.

But last Wednesday I applied online for a Joint Current account with Barclays, got back the standard email to say we will write to you in 4 days and let you know, 4 days up I phone them and they tell me that if you already hold a Cash Card account your application will automatically be declined !, and you need to upgrade by going into the branch only.

It seems a bit severe to just automatically decline you because you have a Cash Card account !, is this true ?.

Many Thanks.

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