Cant log on

SquiggleHale

I am on my husbands computer at the mo as I seem to have a problem with mine.
Had to register with new name as couldnt find login details for this site.
I used my computer this morning 1st thing ok.
About 11 am I tried to get on to check emails but it wouldnt let me log on it says
The user profile Service service failed the logon.
User profile cannot be loaded.
If anyone could help with this I would really appreciate it.
Many Thanks
Angela

JG007

this can be difficult to diagnose without seeing the details from the event logs as it can be caused by various things but it would help if you know if you can log on using safe mode and also if you can create a new user and then log on as that user

to get to safe mode follow instructions here -

http://www.computerhope.com/issues/chsafe.htm

and this link shows how to create a new account for windows XP -

http://support.microsoft.com/kb/279783

and for Vista -

http://netsecurity.about.com/od/secureyourwindowspc/qt/createua.htm