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Can't change password in vista

Hi,
I am trying to change my password in vista on my admin account. I know that the current password is correct, I used it today to log in, and it worked then. When I try to change it, I get random messages from current password is incorrect, the two new passwords don't match, and "windows cannot change the password".

What has caused this? I'm too nervous to log off because I'm afraid I won't get back onto the laptop again.

Can anyone help?

pippa
«1

Comments

  • Albert99
    Albert99 Posts: 17 Forumite
    Did you try these steps?

    #Click on Start and then Control Panel.
    #Click on the User Accounts and Family Safety link.
    #Click on the User Accounts link.
    #In the Make changes to your user account area of the User Accounts window, click the Change your password link.
    #In the first text box, enter your current password.
    #In the next two text boxes, enter the password you would like to start using.
    #Click the Change password button to confirm your changes.
  • pippa93
    pippa93 Posts: 104 Forumite
    yes, that's what I have been doing, but it just tells me that my password is wrong, when I know it isn't.
  • aliEnRIK
    aliEnRIK Posts: 17,741
    Part of the Furniture Combo Breaker
    Forumite
    Completely remove the password (If you can)

    Log out and back in and try again
    :idea:
  • pippa93
    pippa93 Posts: 104 Forumite
    I can't remove the password either. I have tried at least 10 times to do this and I still get the "Your password is incorrect." It's as if it's been changed but there's absolutely no way it has been.
  • Albert99
    Albert99 Posts: 17 Forumite
    Do you already have a password reset disk?
  • pippa93
    pippa93 Posts: 104 Forumite
    Could I create a password reset disc now? There's the option next to it.
  • Albert99
    Albert99 Posts: 17 Forumite
    If you are afraid to log off then create one,

    Windows Vista :

    1. Click on Start and then Control Panel.
    2. Click on the User Accounts and Family Safety link.Note: If you’re viewing the Classic View of Control Panel, you won’t see this link. Simply double-click on the User Accounts icon and proceed to Step 4.
    3. Click on the User Accounts link.
    4. In the task pane on the left, click the Create a password reset disk link.
    5. When the Forgotten Password Wizard window appears, click NextNote: You will need some kind of portable media before being able to create a password reset disk. This means that you will need a flash drive or a floppy disk drive and blank floppy disk.
    6. In the I want to create a password key disk in the following drive: drop down box, choose the portable media drive to create a password reset disk on.Click Next to continue.
    7. With the disk or other media still in the drive, enter your current account password in the text box and click Next.
    8. Windows Vista will now create the password reset disk on your chosen media.hen the progress indicator shows 100% complete, click Next and then click Finish in the next window
    9. You can now remove the flash drive or floppy disk from your computer.abel the disk “Password Reset” and store it in a safe place.
  • pippa93
    pippa93 Posts: 104 Forumite
    edited 1 February 2010 at 7:08PM
    it is now fixed will explain in a second.
  • pippa93
    pippa93 Posts: 104 Forumite
    sorry, just changed above message so no-one would get confused. Laptop eventually recovered from the black screen with explorer.exe running again.
    I found out from having to log in after clicking switch accounts that my password had been changed at the very start of the process.
    Cannot believe that it did not at any stage come up with a 'password changed' message.
    thanks for all your help.
  • Albert99
    Albert99 Posts: 17 Forumite
    pippa93 wrote: »
    sorry, just changed above message so no-one would get confused. Laptop eventually recovered from the black screen with explorer.exe running again.
    I found out from having to log in after clicking switch accounts that my password had been changed at the very start of the process.
    Cannot believe that it did not at any stage come up with a 'password changed' message.
    thanks for all your help.

    Oh great, might be it refreshed before the message.
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