Ebay, paypal and Yorkshire bank problems

sinar

Hi,

Firstly I apologise if I have posted this in the wrong forum, I'm not sure if it should be in this forum or the banking forum.

My Mother has recently bought a few cheap things of ebay using paypal linked to her Yorkshire bank Mastercard Debit account.

The purchases went through paypal as normal and she paid the stated amounts, however, now she looks at her bank statement the amounts that have been taken out of her account are more than the paypal payment.

One purchase was for about £3.50 but about a £5.00 charge came from her account, another item was £2.70 but she was billed about £3.80.

She contacted Yorkshire bank who said it was paypals fault and something to with a currency conversion (though all items were bought from the UK and paid in UKP)

She contacted Paypal who say that it is Yorkshire bank adding a transaction charge of some sort.

She has previously bought lots of things from Ebay and has always had the exact paypal payment debited from her account.

Now she's not sure what to do, paypal is blaming her bank and her bank are blaming paypal, if anyone has any idea what might be going wrong and how to sort it out I would be very grateful,

thanks for reading,

Julie

cyberbob

There has been a few problems with Natwest with this. It is actually seens to be the banks fault and something to do with Paypal being in Luxembourg. There is a thread around here somewhere about it.... cant quite find it

vickypark3

This thread apears to be related to your mums problem, especially if your mum has recently had a new card changing from maestro to mastercard..#70 post could prove useful

http://forums.moneysavingexpert.com/showthread.html?t=2141021&highlight=mastercard+bank+charge+for+using+paypal&page=4

other related threads

http://forums.moneysavingexpert.com/showthread.html?p=26366715&highlight=extra+charge+for+using+paypal#post26366715

http://forums.moneysavingexpert.com/showthread.html?t=1985877&highlight=natwest+paypal

sinar

Hi,

Thanks for the replies, they help explain the problems she has been having,

Julie