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Lloyds TSB

fatboy13
fatboy13 Posts: 8 Forumite
Part of the Furniture
edited 4 March 2010 at 4:09PM in Reclaim PPI & other insurance
Have received another letter from LLoyds apologising for the delay and they are investigating my complaint, which will take up to another 4 weeks. should i just go straight to the FOS? In my original letter i sent a copy of all statements with the charges highlighted for easy reference.



Can i claim back credit card protection payments on a credit card that has now closed... I've added it up and it comes to nearly £2,500... Any help would be appreciated.

Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    Hi, you have to have reasons for reclaiming but yes, you can complain even when a card is a number of years old and closed.

    There is a reclaiming guide here
    http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
    You write to the firm that sold you the PPI and then give them 8 weeks for a full and final response. If after 8 weeks they get back and do not uphold it then you are free to use the FOS.

    Good luck
  • fatboy13
    fatboy13 Posts: 8 Forumite
    Part of the Furniture
    Have received a letter back from Lloyds saying they will look into my request, however this may take some time !!!!!...
  • marshallka
    marshallka Posts: 14,585 Forumite
    fatboy13 wrote: »
    Have received a letter back from Lloyds saying they will look into my request, however this may take some time !!!!!...
    Thats good, you only have to give them 8 weeks though since first complaining and then you can submit to FOS.

    Good luck
  • di3004
    di3004 Posts: 42,579 Forumite
    fatboy13 wrote: »
    Have received a letter back from Lloyds saying they will look into my request, however this may take some time !!!!!...


    Fingers crossed fatboy, hope the next time you hear it will be a good result.;)
    The one and only "Dizzy Di" :D
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