Help, can't connect to wireless access point with Windows 7?

AirCooledHeaven

Hi

A friend just bought a laptop from PC world and asked me to setup wireless networking for him. I decided to test it on my own network but I can't get a connection to the internet. I can connect to my access point no problem but not the internet. In the network and sharing centre under access type, it shows 'no internet access'. My netgear AP has security set to WPA-PSK, and encryption set to TKIP. In the laptop wireless profile I have security set to WPA-Personal and encryption set to TKIP. I've double checked the security key. I have no problem connectiong to the internet through my AP using my own WinXP laptop.

Any ideas please?

kwikbreaks

I'd start by checking if the laptop had aquired an IP and some DNS settings - command box enter IPCONFIG /ALL to check this. The default settings on the laptop would be to aquire this automatically so if it isn't getting them you'd need to check that the AP is set up as a DHCP server and isn't set up with MAC filtering (only allowing some devices to connect).

In the past I've found that the vagaries of Windows networking has stopped file and printer sharing from working for no apparent reason but I've never seen a problem with the internet connection being shared.

AirCooledHeaven

The AP is not using MAC address filtering. The AP has DHCP Client = Enabled.

I'm afraid I have no idea what I'm looking for in IPconfig /all

In the AP station list I can see the MAC of the win 7 laptop.

seedyh

You're looking to see what IP address the Wireless adpater has picked up, if it shows a 169.254.x.x number then it's not picking one up from the router correctly. It should be a 192.168.x.x probably.

kwikbreaks

> The AP has DHCP Client = Enabled.

The AP needs to be operating as a DHCP SERVER so it can dish out IPs to its wireless clients. Are there any other settings which mention DHCP? Is there any setting specifying which IP address range it is allowed to dish out to clients?

AirCooledHeaven

The laptop had both BullGuard and Norton 360 installed. I removed bullguard and now internet connection is restored and stable??

Now I have to decide what to do with Norton 360, it looks terribly bloated...