Faulty HD TV - What will happen?

HappyChappy_2

Hi all,

Not sure if this is in the right area?

I have a 42" HD ready TV. I got it in September 2007 from Agros and it came with a free 3 year extended warranty (luckily)
TV fine up until this week when the picture stated to wobble (ok when turned off and back on) but also the hdmi socket has stopped working for my PS3. I've read a few post about the hdmi board having problems on my make of tv and most cannot be fixed.

I payed £500 for it but wondered if they cannot fix it what would they normally offer? The same tv is no longer on sale and the extended warranty says that if it cannot be fixed then they will give vouchers up to the original value. Does this mean £499 or a percentage of this?

I just wanted to be prepared in case it cannot be fixed and they offer me something on the spot.

Any help would be appreciated.

RobertoMoir

I suspect that it will mean a percentage the value of the TV, a portion of the value. Doesn't it spell out in the warranty what you'll be getting? In other words, is it meant to be enough to replace the TV with a new one of similar spec or is it one of the warranties that sounds awesome but really only offers you the protection you already have under SOGA? I realise that if it was completely clear you wouldn't need to ask, but it must give some indication of the type of protection you were purchasing with the warranty?

As to how much and if that will be an acceptable amount... only one way to find that out. You might want to see how much an acceptable replacement TV would fetch you these days so you can compare any offer they make to that.

HappyChappy_2

Thank you Roberto.

The exact wording is
'if the insurer declares the product impossible or uneconomical to repair, replacement Argos vouchers up to the original purchase price will be issued'.

I was just wondering if anyone had been in this situation and how much vouchers were offered?

Guess it serves me right for buying a cheap tv!