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Incorrect Meter readings
edited 30 November -1 at 1:00AM in Energy
3 replies 728 views
I changed electricity and gas supplier last year from British Gas to Npower. British gas however had swapped my meter readings around so that the night reading was the day. I was unaware of this until a meter reader came to my house and told me I had filled in the card incorrectly. He then filled out the correct meter readings and I panicked for a while waiting for a large bill to come from Npower. However when the bill came I noticed that they hadn't changed the readings, so I rang and told a customer service person about the problem, she said that it would be sorted and I would received help paying the bill if it was too high. I have now recieved another quarterly bill which still has the readings wrong. I live in fear of a huge bill. Has anyone else had this problem?
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