Adidas (Goodyear!) Trainers (rrp £79.99) for as little as £7.50 delivered...

PhatPhil

I have been charged full price even after being shown i was paying the discounted price - i phoned up and they said the discounts arent working properly at the moment but as soon as i have recieved the goods phone back and give the code and they will refund the difference. They then asked where i got the code from and from quick thinking i said my mother as you can only use codes that are personally issued, so does anybody know where the codes are normally given legitamately ???

Please help before they screw me for trying to screw them!!:mad:

:eek:

miniman_2

davery83 wrote:

Managed to get hold of my debit card number and it worked, thanks OP!

Looks like I've openend a cash account with lxdirect instead of paying straight from a visa electron card. Now I'm having trouble paying off the account as it keeps asking me for a card number. How do I find this on a visa electron? Isn't it just the long number accross the middle of the card?
Any help much appreciated.

Clasics

I don't think they accept visa electron? Certainly Empire don't.


Edit: Yes, the do accept Electron, apologies!

http://www.lxdirect.com/rf/fs/help/faq/index.do?page=faq#q3

Mr_Gordon_2

Returned home today from a couple of days holidays away to a letter from LX Direct.


JT293F White-bla 12

Thank you for your order for the item/s detailed above.

On checking your records, it appears that these goods are now out of stock and we are therefore unable to dispatch them to you.

We are sorry this has happened so soon after you have started shopping with us.

Our staff will be happy to assist you in selecting an alternative item from the wide range in your catalogue, or you may wish to use our website, detailed above, to choose your alternative item.

Yours sincerely,

Gail Sincalir

for LX Direct



Upon checking my back account I've been charged for the trainers last week including postage, then received the voucher value as a credit. I'm not hugely bothered either way really, but I'm a bit annoyed that dispite charging me last week they now tell me it's out of stock. I presume they are planning to refund the amount as they don't even mention it.

Should I push them for a better response?

brummybloke

just to really annoy you, the trainers are full price in the new catalogue i recieved today from lxdirect. so i guess they are in stock, but only at the 'right price'

Mr_Gordon_2

This gets even more silly.

I used the £13.50 voucher (£10 + p&p) for my order. Just checked my internet banking:

Was given a £13.50 credit last week, then charged £19.00 and £3.50, after this I've been given £19.00 refund and £3.50 refund, so as it stands I have no trainers due to them 'not being in stock', but I'm £13.50 up!

PhatPhil

I got my trainers through (used £13.50voucher) - invoice said £19 but i got the £39.99 ones delivered :P

PhatPhil

Mr gordon - i dont mean to rub salt into the wounds but i think i may have your pair by mistake ? - sorry

stunno

what an absolute shambles this lot are!

I ordered from them yesterday and got an email back saying give them a ring. Apparently as I've recently moved and not informed them in writing, they will not sell me anything until I do!!


I know exactly where they can stick there trainers!!

Tallyho_2

I can't see that being a problem , you could be a scam merchant in their eyes !