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Assaulted by Tesco's security guards.

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  • CarJacker wrote: »
    Im finding this entertaining......so will answer you, as if this were true situation.

    Its a free country, I can go to you in the street and ask you to do pretty much anything, or give me any information I want - its up to you whether to tell me to go away or be silly enough to tell me. How else do you think people with clipboards in the street sign people up to donate to various organisations?

    Does it need to go to this stage as the story below, so to be true:

    A story from the Mirror


    Police probe Tesco guard 'assault' on disabled teenager



    Tesco security guards beat up a disabled teenager they wrongly suspected of shoplifting, in front of his horrified mother.
    Charlie Roche, 15, was felled with a punch on the nose which drew blood, then kicked as he lay helpless.
    His mother Jenny tried to pull the staff off but they only stopped the beating when an off-duty policeman who was out shopping stepped in.
    Charlie, who was born without a part of the brain that affects behaviour, had wandered off after Jenny, 34, gave him a slice of chicken from a packet she was putting in her trolley at the store in Clacton, Essex.
    "It's what I usually do and it keeps him quiet while we are shopping," she said. "I became worried when he didn't come after I called his name. I called his mobile and eventually he whispered that he was hiding in the car park.
    "He said he had been chased by security guards and had run away. I went to the front of the store to meet him and was relieved to see Charlie walking towards the doors with a smile on his face. The next thing I saw was the guards piling into him.


    "It was appalling. One punched him on the nose and there was blood everywhere. Another grabbed him round the neck.
    "Charlie passed out and collapsed and while he was on the floor I clearly saw one of the guards put the boot in. There were boot marks on his face and body and one of his arms was twisted and forced up his back and I was terrified it would break. An off-duty policeman told the guards to stop. Some other customers were in tears."
    Kay Occleshaw, 46, was at the store with two of her children, aged four and 12. Kay - one of several eyewitnesses to the incident who will be interviewed by police - said: "I heard a commotion and looked up to see a security guard with his arm round a young lad's neck. He was gasping for breath and going very red. The guard dropped him on the floor and I thought he was unconcious. As the boy came round another guard pinned him down by putting his knee in the middle of his back. The poor boy was screaming and obviously in pain - it was a brutal way to deal with anyone."
    Jenny added: "A doctor examined Charlie at the police station and he had a split nose, cuts, a black eye, fat lip and bruising on his thigh. There were choke marks round his neck and a bump on his head. I wrote to Tesco asking for an explanation and an apology but have heard nothing back."
    Essex Police said they plan to question both shoppers and staff over allegations that undue force was used "which may amount to an assault". Tesco said: "We will be assisting the police."
  • jasper77 wrote: »

    1. Stop and search inside the shop before even going to the exit (beeper)
    Perfectly legal, as long as the person who is "stopped" is not physically touched - and as long as they agree to empty their bag it is no problem or illegal.
    2. Refusing to show his ID, which is absolutely necessarily to do so.
    He doesnt have to show his ID, and you make no mention that your brother asked the guard to see any ID for that matter.
    3. Aggressive behavior, language and assault. The kind of attitude where: “Look at me, I am the SECURITY GUARD here, I am the BIG man! Who are you little man, to ask for my ID? Let me give a lesson.”
    When he was grabbed by the arm - then we have unwanted physical contact - and this could amount to battery. (not assault).
    4. Since when such a staff has got the authority to ask for your full details such as name, address, D.O.B…e.g.
    Anyone has the "authority" to - whether you bother to tell them is another matter. refusing to answer a security guard is not illegal under any circumstance.

    hope that answers.....
  • CarJacker wrote: »
    hope that answers.....


    Well, look like you answered everything. So, Tesco's manager must be wrong then, as he said that none of those things are right....
  • jasper77 wrote: »
    Well, look like you answered everything. So, Tesco's manager must be wrong then, as he said that none of those things are right....

    To clarify, the manager agrees that none of the behaviour is what the guard should have behaved?

    That is also quite possible that the guard has breached the rules set by Tesco concerning how to treat customers / store policy. That would make him subject to an investigation by the store on an employment law level as oppossed to a legal level. Without knowing their store policy / security guard training its difficult to say.

    Some of the time, the guards are not actually Tesco employees - they are from other companies, so it makes things slightly more difficult.

    If your story is true, than there is certainly a case for battery that could be looked into via the police - hopefully some more evidence would be helpful. (cctv, or a witness).
  • CarJacker wrote: »
    To clarify, the manager agrees that none of the behaviour is what the guard should have behaved?

    That is also quite possible that the guard has breached the rules set by Tesco concerning how to treat customers / store policy. That would make him subject to an investigation by the store on an employment law level as oppossed to a legal level. Without knowing their store policy / security guard training its difficult to say.

    Some of the time, the guards are not actually Tesco employees - they are from other companies, so it makes things slightly more difficult.

    If your story is true, than there is certainly a case for battery that could be looked into via the police - hopefully some more evidence would be helpful. (cctv, or a witness).


    The story is absolutely 100% true, I won't waste my time here otherwise, I've got better things to do believe me. Unfortunately, I don't think any witnesses will show up, and as I said in the story maybe the guard purposely take my brother to the side (near staff room) as there might not been CCTV's. Even more frightening is that it's three of them against one. They could turn around and say that he talks rubbish.
  • jasper77 wrote: »
    The story is absolutely 100% true, I won't waste my time here otherwise, I've got better things to do believe me. Unfortunately, I don't think any witnesses will show up, and as I said in the story maybe the guard purposely take my brother to the side (near staff room) as there might not been CCTV's. Even more frightening is that it's three of them against one. They could turn around and say that he talks rubbish.

    Indeed.

    Rubbish.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    So he only had fifteen minutes in which to get to work, but still decided to go back and ask for the guards ID?

    Methinks he does talk rubbish!
    Gone ... or have I?
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    jasper77 wrote: »
    Well then, look like Tesco are doing this to other people as well. This story is nothing to do with any other story that you've read before.

    I come here for some support guys, but look like you're on about to attack me...

    So, is that the human nature? Perhaps the guards were acting normal?

    no ones attacking you, i still think your a troll
  • UK2010
    UK2010 Posts: 373 Forumite
    DCFC79 wrote: »
    no ones attacking you, i still think your a troll

    Something isn't right. My gut feeling is it's his brother who's told him this and he believes it for obvious reasons. His brother I would say 99.99999% likely did something (ie something a security guard would have to act on). His brother then tells everyone else this (the op's story) because (well, you know what I'm suggesting!!). I bet you the chances of me being right are about the same as the chances of not getting 6 numbers in the lottery!!
  • UK2010
    UK2010 Posts: 373 Forumite
    You've also got to bare in mind this is already second hand information. The op hasn't seen any of it. I know the op will come here claiming the integrity of his brother but then so would have Fred Wests relatives, thats what families do! I bet my above post is the most probable situation.
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