laptop wont connect to net??

Sarah-Jane_2

posting for a friend!

she's posted this on another thread but posting as a new thread hoping more people will see it

PrincessPlaty wrote: »

While im here my other lappy dell latitude d600 wont connect to the internet either wirelessly or via lan.
Through windows wireless it says that no wireless networks have been found.
Through the dell wireless it comes up with limited or no connectivity invalid ip address.
Through lan it also comes up with invalid ip address.
Tried renewing the ip through command prompt and it is still saying the same thing! :mad:

any suggestions?

omen666

reboot router is the first thing if it is not leasing the IPs correctly

Sarah-Jane_2

she's done that and it's still the same

thanks for the reply

fiddiwebb

What make & model of router is it?

996ducati

This may seem like a silly question but is it a work laptop that shes trying to connect at home?

If so try...Start/Settings/Control Panel/Internet Options/Connections/LAN Settings/ and check to see if the "Use a proxy server for your LAN" box is ticked. If it is untick it and try again.

exup

try sorting the wired lan connection first - may need to go to networks and make sure that the lan/network is enabled (should be blue - not greyed out)

Sarah-Jane_2

fiddiwebb wrote: »

What make & model of router is it?

It;s a netgear wgr614

996ducati wrote: »

This may seem like a silly question but is it a work laptop that shes trying to connect at home?

If so try...Start/Settings/Control Panel/Internet Options/Connections/LAN Settings/ and check to see if the "Use a proxy server for your LAN" box is ticked. If it is untick it and try again.

It's not a work laptop, but i've passed on the suggestion anyway But it's always been fine connecting at home and everywhere else

exup wrote: »

try sorting the wired lan connection first - may need to go to networks and make sure that the lan/network is enabled (should be blue - not greyed out)

I'll get her to check:money: But she's never had a problem connecting it until tonight so I don't think the settings will have changed, still worth a check though:D

thanks everyone