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sky, no customer service

bigoggy2007
bigoggy2007 Posts: 210 Forumite
in Praise, vent & warnings
we are moving house, and we have called sky 3 times a day for 5 days, and they still say they are unable to change our details and start the services at our new house.

we have heared loads of resons that they are unable to process our change of address. the home move team are worse than useless and no one else can help.

does anyone have a direct number for the M.D. of sky as i feal this is the only way forward

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    Why are they saying they are unable to do this? There must be a reason?
  • bigoggy2007
    bigoggy2007 Posts: 210 Forumite
    cyberbob wrote: »
    Why are they saying they are unable to do this? There must be a reason?
    the computer wont let them do it, is the latest reason:mad::mad:
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    What services are you trying to move?

    The MD is Jeremy Darroch, I assume it will be [EMAIL="jeremy.darroch@bskyb.com"]jeremy.darroch@bskyb.com[/EMAIL]

    You may be able to get more help at https://www.skyuser.co.uk forums
    That gum you like is coming back in style.
  • dampdaveski
    dampdaveski Posts: 529 Forumite
    bigoggy2007 wrote: »
    the computer wont let them do it, is the latest reason:mad::mad:
    Computer Says Nooo
    littlebritian_468x271.jpg&h=84&w=145&usg=__8pLAWO-FvKSwNtYLyz26WzcSgxg=

    sorry couldn't resist, it is bloody annoying though
    The advice I give on here is based on my many years in the preservation industry. I choose to remain anonymous, I have no desire to get work from anyone. No one can give 100% accurate advice on a forum if I get it wrong you'll get a sincere apology and that's all:D
    Don't like what I have to say? Call me on 0800 KMA;)
  • kwaks
    kwaks Posts: 494 Forumite
    Just ask for the cancellations team. In my experience these guys can do the things the others can't.

    If only Carlsberg made call centre operatives.....
  • bigoggy2007
    bigoggy2007 Posts: 210 Forumite
    penrhyn wrote: »
    What services are you trying to move?

    The MD is Jeremy Darroch, I assume it will be [EMAIL="jeremy.darroch@bskyb.com"]jeremy.darroch@bskyb.com[/EMAIL]

    You may be able to get more help at www.skyuser.co.uk forums


    we have t.v., phone and broadband with them
This discussion has been closed.
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