Iriver H10 (5GB Pure)-HELP

emmsa76

I'm not very technical so please be patient and kind.
I brought my H10 Last December and until last week have no problems with it.
But last week I tried to add some more albums and although it said it had syn them, they were no where to be seen. It had also managed to delete several of the albums I already had on there.
It's also showing tracts which I have deleted but not showing them on the Iriver library when plugged in.
It also has mixed up a lot of previous music ie splitting up albums, having the same songs more than once while the rest of the albums missing. (if that makes sense!)
Not sure what I should do, as I don't want to make things worse.
I looked on various Iriver sites but finding it difficult to understand.

Seraphim

Have you checked to see you are running the latest firmware?

http://www.iriveramerica.com/support/mtpupdate/

emmsa76

Thanks for replying.
When I followed your link to restore latest software it said if I continued I would lose all data on my device!!!
What should I do?

Seraphim

Have you not got your music backed up somewhere?

emmsa76

Unfortunately I hadn't. So I have lost all the albums my iriver decided to delete :mad:
But have now backed up what is left on my Iriver.
And did the update from your link.
Will now put my music back on my Iriver and it hopefully wont play up.
:exclamati :exclamati :exclamati
Thanks