AOL third party email changes

marksoton

Hi guys. Received this tonight. It went to the inbox not junk. I run an Imap account on a Mac pro. Is it genuine or not. Am i being cynical in thinking it may be? Thoughts please.:)

Dear X,

If you access your email using third party software, such as Outlook or Thunderbird, please read this important message.

We want to inform you of a change to our email infrastructure that will result in copies of sent emails no longer being automatically placed in your Sent folder when sent via third party email software, as of Tuesday, February 2, 2010.

In order for you to continue having your sent emails automatically placed in your Sent folder on February 2, 2010 or later, you will need to make a change in your email software settings no later than February 1, 2010. Please note that you will not be required to enter your AOL login and password as part of this process.

Below are links to help articles on how to update the settings for the most common email software

Outlook 2007

Outlook 2002/2003

Outlook Express

Thunderbird for Windows and Mac

Mail on Mac OS X

Please make the necessary updates as soon as possible.

The infrastructure change we are making will only affect email sent through third party email software. Email sent using AOL software (AOL 9.0, 9.1, 9.5, Desktop), AOL webmail, or a mobile device such as a Blackberry or iPhone will continue to have copies of sent email placed in the Sent folder.

Thank you for using AOL Mail.

Regards,
The AOL Mail Team

Haffiana

It's real. Just go into Mail preferences, Mailbox behaviours, click on the checkbox on Sent "store sent messages on the server", close the window and hit "save" when prompted. Repeat for all AOL accounts.

It will put a 'sent messages' box in the 'on my mac' part of Mail and empty your old sent box, the one that had a paper plane icon. Quite useful, except I have mail rules copying all imap mail to my mac rather than downloading it anyway....

essexbloke

Just talked to aol they said they hadnt sent it out ! my laptop blue screened 5 mins after going to link hmmm

Haffiana

Yeah, well, the lesson is don't ever bother talking to aol telephone support! They famously don't know anything about anything!

Seriously, it IS real. If you go to
http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=18997#1 you can read all about it.

The problem is the remarkably short notice they are giving.

essexbloke

Cheers know what you mean about aol help !!! have always called atleast twice to see if i get the same answer !