My daughter cant log in to your her laptop

livelyred

Hi please can someone help my daughter has a toshiba laptop she has just tryed to log in with her password and it keeps saying The user profile service failed to logon, then underneath it says user prfile cannot be loaded any ideas please ? Thankyou

st999

have a read of this

http://www.vistax64.com/vista-general/43191-user-profile-service-failed-logon.html

Stan

livelyred

st999 wrote: »

have a read of this

http://www.vistax64.com/vista-general/43191-user-profile-service-failed-logon.html

Stan

Thankyou ive got to work all this out now, how do i find the restore part ?

dogmaryxx

Just type restore into the Start menu search box, and you’ll immediately see System Restore at the top of the start menu:

JG007

if you can log in using safe mode you can check the event logs and it should show whythe profile is not being loaded but you will need a little knowledge to read through them

it also helps if you say what version of the operating system you are using - XP, Vista, Windows 98, Mac OS etc

ljw2701

livelyred wrote: »

Hi please can someone help my daughter has a toshiba laptop she has just tryed to log in with her password and it keeps saying The user profile service failed to logon, then underneath it says user prfile cannot be loaded any ideas please ? Thankyou

Strangely, the exact same thing has happened to my daughter's Toshiba laptop (with Vista) in the past few days & I came on here to try and find a solution. I'm not very savvy about these things but will sit down later and try to resolve it!