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TR/agent.72967 please help
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Make sure youve UPDATED before running the scan (DATABASE VERSION 3645 or over):idea:0
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I've removed the logs0
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TICK this in hijack and click to FIX them ~
O4 - HKLM\..\RunOnce: [InnoSetupRegFile.0000000001] "C:\WINDOWS\is-I90CU.exe" /REG
Your hijack logfile was a bit weird by the way, never seen one quite like it. Next time you run it RIGHT click and select RUN AS (Admin)
Please run COMBOFIX
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Shut down your anti virus
Follow the simple instructions it gives
Post the COMPLETE log it creates here (Split into sections if need be)
If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download:idea:0 -
Quick question, by shutting down my anti virus, do you mean just close it or turn it off completely?0
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right click the Avira symbol and UNTICK it from being enabled:idea:0
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logs removed0
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It might have looked odd because I changed a few of the numbers to 0000's, sorry!0
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An even bigger SORRY.. I am probably not fit to have a computer!0
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I understand that you might be concerned about safety, but trust me. No one would be able to use the hijack log for anything malicious:idea:0
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