what happens if i dont put my card number as refernce

adu29uk

i made a payment to my egg card a few days ago but didn't put my long number as the reference, i plan to ring them in the morning i'm just doing a little research so i know what to expect

thankyou

HappyMJ

ooops..
dont worry. they'll find it.

ste_coxy

it normally goes to a holding account before being allocated to the actual credit card. unless they can see you have made payments before from the same account then it will prob just stay in the holding account until you inform them. don't worry though, they will be able to trace it

izools

Yeah you'll need to inform them of the exact amount of the payment then they will transfer it from the holding account to your CC account. Don't know how long it might take, worth asking them if you need to make another payment (with the reference this time!!) to cover you in case it takes a while to trace the misplaced payment from their holding account

Fruit_and_Nut_Case

I foolishly did something similar years ago. The technical name for where the money goes until the problem is sorted out is a SUSPENSE ACCOUNT. As others have said, you should be OK in the end.

adu29uk

Thanks people.

I phoned egg they said I have to phone my bank. Phoned the bank they said egg should make the payment bounce, and I have to wait ten working days. Then the money should be back in my account. I've made another payment so I'll just have to see what happens in ten days.

Thanks again