MSE News: Reclaim unfair mortgage arrears fees, FSA says

margymuggins

hi bit of a dim wit here so please be patient In 2004 we changed mortgage provider so could we claim from them (not sure if eligible without paperwork)I know charges were added along with nasty phone calls from current provider in 2005 so would be eligible but would they be difficult when our fixed rate ends 2013 should we plough on and hope for the best any light or advice really appreciated thanx in advance

VIGILANT22

margymuggins wrote: »

hi bit of a dim wit here so please be patient In 2004 we changed mortgage provider so could we claim from them (not sure if eligible without paperwork)I know charges were added along with nasty phone calls from current provider in 2005 so would be eligible but would they be difficult when our fixed rate ends 2013 should we plough on and hope for the best any light or advice really appreciated thanx in advance

MEAF fees = mortgage exit fees..........

How could you claim back exit fees from current provider?
You can ask the 2004 lender if they charged you on discharge.... what they said they would when you first took the mortgage out..

Please be aware this is not claim back all fees such as early repayment charges, arrangement fees etc ..it is mortgage exit fees (clue is within the 3 words) ........:)

margymuggins

well thanks but i want to claim mortgage arrears fee's back from 2005 from current provider and as i said don't know if ever there were any with previous SO MAYBE I'M ON WRONG FORUM DID STATE I AM A DIM WIT SO VERY SORRY IF INCONVENIENCED ANYONE clues are in my previous post

chrisharri

margymuggins wrote: »

well thanks but i want to claim mortgage arrears fee's back from 2005 from current provider and as i said don't know if ever there were any with previous SO MAYBE I'M ON WRONG FORUM DID STATE I AM A DIM WIT SO VERY SORRY IF INCONVENIENCED ANYONE clues are in my previous post

I'm sure you've not inconvienced anyone.
I think the first thing to do is to contact both your current and previous mortgage advisers and ask them for a data protection request. This will included a full schedule of all charges that they have applied to your accouint. You might have to pay £10 to get it. Best to send a cheque with the letter. There will be a guide to reclaiming unfair charges on here soon.

margymuggins

thanks chrisharri for the info you obviously read my post properly i will be doing letters to both very shortly will post with any news good or bad thanks again

VIGILANT22

margymuggins wrote: »

well thanks but i want to claim mortgage arrears fee's back from 2005 from current provider and as i said don't know if ever there were any with previous SO MAYBE I'M ON WRONG FORUM DID STATE I AM A DIM WIT SO VERY SORRY IF INCONVENIENCED ANYONE clues are in my previous post

Arrears and exit fees......ARE NOT ONE the same....the clue is in the WORD!

kazie

Hi forgive me if I am wrong but I remember reading something either on this forum or the consumer action group forum, that it was unwise to go after your current mortgage provider for excessive fees as it could make life more difficult for you in the future with them ie if you run into further difficulties or need to re-mortgage? Has anyone actually tried to get charges back from their current provider?

mroakley

Kazie - that's just what I was wondering.
My mortgage lender (i.e; the agent(s) I speak to whenever I phone up) is unsympathetic at the best of times. I know I regularly get charges of around £30 added on to my overall outstanding balance while I'm behind on payments. I don't know exactly how much I'm being charged coz they never send statements or put anything in writing. But, frankly, I'm scared to ask as I worry they'll get more !!!!ed off at me and find some reason to hike up/add on more charges just to show who's boss! Dealing with my lender is a nightmare. I think the agents must be on commission coz they chase late payments really aggressively and won't entertain any meaningful discussion that might include government help schemes like Homeowner Support, etc. Even the CAB lady I enlisted to help me talk to them was quite taken aback by how blinkered, stubborn, and aggressive the company official she spoke to was. CAB intervention achieved nothing positive that day, but afterwards the pushy phonecalls from my lender, demanding immediate payment, increased noticably.
I know it sounds a bit pathetic, but maybe it's as well to just not make waves..?
Cheers
M R

cuba123

I sold my property back in 2006, I was alot in debt with arrears but when I sold my porperty I paid everything off completely. I know I was charged alot of mortgage arrears fees. Can I claim these back. Many thanks

chrisharri

cuba123 wrote: »

I sold my property back in 2006, I was alot in debt with arrears but when I sold my porperty I paid everything off completely. I know I was charged alot of mortgage arrears fees. Can I claim these back. Many thanks

Yes I think you can. You'll have to ask for list a charges put on tio your account and then take it from there