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Victim of scam while abroad

Hello,

I wonder if anyone could give any advice. My grandparents owned a timeshare which they wanted to get rid of. To cut a long story short they paid a fairly decent amount of money for a company (in Tenerife) to take ownership of it. Part of the bargain was that they also got access to their software and website for searching for discount holidays. They were also told that they could add an extra week to the holidays for the sum of £56.

They bought this last september but have only just got around to looking for a holiday. They asked me for some advice and I've found that it's all a scam. The website they paid for access to is rubbish - its a holiday search engine same as you can get for free, and it's very poor. Holidays are booked direct with the tour operator and therefore no way of getting the extra week for £56 as they promised. Also I've been in touch with the people they had the timeshare with and my grandparents are still listed as the registered owners of the timeshare. Although they have signed copys of a "contract" which say all responsibility for the timeshare is now this companys, they clearly have been scammed. The deeds to the timeshare were also left with them.

They paid with their credit card, in two transactions so I'm going to draft a letter to the card issuer to try claim the money back. Just wondered if anyone could offer any advice on the matter before I send it off.

Thanks.

Comments

  • brettcta
    brettcta Posts: 4,693 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    my advice would be not to hold your breath.

    i know they're getting on in life, but i can't believe some of the stories i hear sometimes about how gullible some people are and how easily parted from their money they are.

    good luck, you're going to need it
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • hyte1
    hyte1 Posts: 23 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 26 January 2010 at 1:48PM
    brettcta wrote: »
    my advice would be not to hold your breath.

    i know they're getting on in life, but i can't believe some of the stories i hear sometimes about how gullible some people are and how easily parted from their money they are.

    good luck, you're going to need it

    Thanks for the comment, your right but from what I can gather these people pray on the elderly and put up a pretty good sales pitch. They also 'demo' the software working, but it's all a setup and is not a live site in the demo. I didn't want the name the scam company involved, but a google search on them shows many many people also scammed by them
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    Let me get this straight - they paid money to someone else to take ownership of their timeshare? Surely if you sell something to someone, they pay you money, not the other way around??
    "You were only supposed to blow the bl**dy doors off!!"
  • st999
    st999 Posts: 1,574 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I didn't want the name the scam company involved

    Why not? name and shame, that is why they get away with it.


    Also old people do become confused and believe anything they are told.

    My father went like that, in the end I could get him to believe anything I told him, even if it was a load of rubbish.

    I will probably go that way myself.

    Stan
  • hyte1
    hyte1 Posts: 23 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Let me get this straight - they paid money to someone else to take ownership of their timeshare? Surely if you sell something to someone, they pay you money, not the other way around??

    I'm no expert in timeshare, however my understanding is that they arn't an investment, rather a service you agree to buy for an agreed number of years. Therefore you can't easily 'sell' them on. I understand it's quite common for people to buy their way out of timeshare by transferring them in this way, as the new owners are then responsible for the maintenance fees.

    As I say I'm no expert in timeshare, just trying to help my grandparents out of a mess.
  • isplumm
    isplumm Posts: 2,216 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    hyte1 wrote: »
    I'm no expert in timeshare, however my understanding is that they arn't an investment, rather a service you agree to buy for an agreed number of years. Therefore you can't easily 'sell' them on. I understand it's quite common for people to buy their way out of timeshare by transferring them in this way, as the new owners are then responsible for the maintenance fees.

    As I say I'm no expert in timeshare, just trying to help my grandparents out of a mess.
    Hi

    Have a look at this place http://www.timeshare.org.uk/index.html see if they can help.

    Mark
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