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Negative feedback after NPD
copperjar
Posts: 884 Forumite
Hello,
I wondered if any of you could offer me some advice. A buyer from Spain won one of my auctions a couple of weeks ago. After 4 days, he hadn't paid and hadn't contacted me so I sent him a message asking if he still wanted the item. We got into a long dialogue of whether or not he wanted it - he said he might pay in a coiple of days, then when pushed would try to pay in a couple of days and by 25th at the latest, then final message was I'd have to wait until 25th. I had doubts that he would even pay then and was advised to file a NPD which I did. Buyer paid, I sent the item the next day.
He obviously received the item today and has left me negative feedback in Spanish which I can make out to mean bad communication (even though I'd been the one to initiate all communication) and impatient.
I'm guessing there's nothing I can do about this? Just where is the protection for the seller? Especially if a NPD had to be issued just to get payment.
I wondered if any of you could offer me some advice. A buyer from Spain won one of my auctions a couple of weeks ago. After 4 days, he hadn't paid and hadn't contacted me so I sent him a message asking if he still wanted the item. We got into a long dialogue of whether or not he wanted it - he said he might pay in a coiple of days, then when pushed would try to pay in a couple of days and by 25th at the latest, then final message was I'd have to wait until 25th. I had doubts that he would even pay then and was advised to file a NPD which I did. Buyer paid, I sent the item the next day.
He obviously received the item today and has left me negative feedback in Spanish which I can make out to mean bad communication (even though I'd been the one to initiate all communication) and impatient.
I'm guessing there's nothing I can do about this? Just where is the protection for the seller? Especially if a NPD had to be issued just to get payment.
[STRIKE]
Total debt 1.11.10 £23,446
[/STRIKE]
Save £6k in 2015 #129 £6121.66/£6000
Save £6k in 2016 #39 £6000/£6000
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Comments
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if you go onto google and type in translation it will help you translate what they said, but i doubt you can remove the feedback.:T:T :beer: :beer::beer::beer: to the lil one
:beer::beer::beer:0 -
I'm not sure you can remove it, but I think there's a way you can comment on it, therby puuting your side of the story, i.e. that you had to initiate a NPD.
Have you checked his feedback? And left your own?Jan10: 28,315.81 Jan11: 18,015.32 Jan12: 7,682.58 Jan13: 2,987.73 Current debt: 1,225.55
HFC [STRIKE]1896.10. [/STRIKE] 225.55 SLC2 [STRIKE]5123.34[/STRIKE] 0 Others [STRIKE]2085[/STRIKE] 1000 Bcard [STRIKE]1172.60[/STRIKE] 0
Mike's Mob0 -
I'm not sure you can remove it, but I think there's a way you can comment on it, therby puuting your side of the story, i.e. that you had to initiate a NPD.
Have you checked his feedback? And left your own?
Why leave such a bad buyer a positive to increase his total?I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Do you want to post his comment here? There are lots of us who can translate Spanish for you.0
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Why leave such a bad buyer a positive to increase his total?
I didn't suggest what feedback be left
It sounds like other people need to know that OP had to fight to get his payment - that's all he should need to say in feedback to warn others off. Jan10: 28,315.81 Jan11: 18,015.32 Jan12: 7,682.58 Jan13: 2,987.73 Current debt: 1,225.55
HFC [STRIKE]1896.10. [/STRIKE] 225.55 SLC2 [STRIKE]5123.34[/STRIKE] 0 Others [STRIKE]2085[/STRIKE] 1000 Bcard [STRIKE]1172.60[/STRIKE] 0
Mike's Mob0 -
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durham_girl wrote: »It doesn't matter. Sellers can only leave positive feedback for buyers.
But they can reply to negative feedback left0 -
But they can reply to negative feedback left
Yes they can respond, but that is not the same as leaving feedback.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
If you open a NPD and the buyer doesn't respond to Ebay's email, regardless of whether they pay you in the meantime , you can have the neg removed. I've done this twice in the past, Not responding to ebay is listed as one of the reasons a negative can be removed,0
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