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JC say I failed to sign - I didnt!

Hi all,
I had a work trial last week so couldnt sign on. I told them the previous week and I was asked to sign some papers and they gave me a postal form to sign and get my Husband to take in on the sign on day. He did this and asked numerous people what he needed to do with it, but they kept fobbing him off. He eventually gave it to someone and that was that.
I started a new job today so called up to sign off and was told that I cant since I have a failed sign on last week! I did not fail to sign! I couldnt make it and Husband took the form in!
Am I going to have trouble with this? I had to make an appointment for in a few days to sort it out but in the meantime Im supposed to get my money tomorrow.. I guess I wont get it now? And we so need it! :(
Weight loss November 09-January 10: [STRIKE]13lbs[/STRIKE] [STRIKE]20lbs[/STRIKE] 27lbs! :j

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