Hardship re-claim can we continue?

ziggydotto

Hi,

is it a case of hold fire for those who are ready to write to the ombudsman asking for a reclaim? I don't know what arguments to use now that the OFT lost the case in December. The problem I have is that the bank are threatening to close the case if I do not reply by the 9th March 2010.

Any suggestions anyone?

chrisharri

I think that there will be a template letter published on here in time for you before march.

Premier_2

Does your letter say you can take the matter to the FOS if you don't agree with the proposed resolution? Or do you have a letter clearly marked 'deadlock'?

Whilst the bank may close the case after 8 weeks of not hearing from you, you have up to 6 months from such final correspondence to bring any claim to the attention to the FOS.

natweststaffmember

ziggydotto wrote: »

Hi,

is it a case of hold fire for those who are ready to write to the ombudsman asking for a reclaim? I don't know what arguments to use now that the OFT lost the case in December. The problem I have is that the bank are threatening to close the case if I do not reply by the 9th March 2010.

Any suggestions anyone?

All banks are sending out rejection letters and as Premier has already given you the timescales involved then I would hold fire for the time being.