unknown redundancy cover!

Manc84

Whilst looking at our finances following redundancy we realised that we had been paying out on a redundancy policy to Countrywide Assured that we didn't even know we had! By this point we had taken out another policy with another company so could not claim from Countrywide. We would have had no reason for this cover 11 years ago and have never recieved any correspondance from the company, therefore we had always assumed the direct debits were connected to another policy we had with Countrywide.

I requested, but have not recieved copies of the original documentation and believe this policy was 'slipped in' by the financial advisor at the time our mortgage was arranged all those years ago!

Does anybody know if I would have a claim or could point me in the right direction?

Cheers

di3004

Hi and welcome.;)

Have you still the account number for the policy?

If so you can still try to continue and give it a go with the reclaiming.

If you have any old statements, agreements and/or paperwork this should help.
I was going to suggest a Subject Access Request (SAR), but if this was settled over 6 years ago, the chances are they may not longer hold any of the information.

For SAR details here, if you want to give it a try, a payment of £10 cheque payment or postal order is required for this and they have 40 days to comply, they should return your payment if they cannot provide any details to you, with a letter to explain.
http://forums.moneysavingexpert.com/showthread.html?t=1475553

Many have still been successful with reclaiming even from the 1990's, so if you can get hold of any of your information, there is no harm in trying.
For more info on reclaiming with guidelines here:
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance
Check this through and please ask for help anytime, good luck.;)

Manc84

Think I will go ahead and write to the company again this time setting out my complaint. It's interesting that they sent me annual paperwork for the other policy and not this one. I have all policy numbers and the fact that I've been paying out £23 per month to the company.

Thanks for the advice

dunstonh

It's interesting that they sent me annual paperwork for the other policy and not this one.

Not really. Most monthly PPI plans have no reason to send you any annual paperwork. Whereas an ordinary branch policy would do.

I requested, but have not recieved copies of the original documentation and believe this policy was 'slipped in' by the financial advisor at the time our mortgage was arranged all those years ago!

Difficulty for you is that its set up monthly (as it should be) and sold under advice and should have a documented audit trail showing you have a financial need. The problems that firms selling non advised PPI have dont really fit with advised sales.