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Just googled an alternative number for a helpline and found an 0800 number. However, when I was connected, there was an announcement informing me of the cost - clearly the 0870 rates.

Do I assume I would still pay that, even though I accessed it through 0800?

Comments

  • Barneysmom
    Barneysmom Posts: 10,146 Ambassador
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Were you on a mobile, mine does that with some 0800 numbers?

    I was shocked to see on my landline bill that 1471 3 was charged, I think 11p.
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  • andyrules
    andyrules Posts: 3,558 Forumite
    Barneysmom wrote: »
    Were you on a mobile, mine does that with some 0800 numbers?

    I was shocked to see on my landline bill that 1471 3 was charged, I think 11p.

    No, landline. It's not happened before, was wondering if the call is diverted through to 0870? If that's even possible ;)

    I didn't know that about 1471 3!! Will look out for that, I often use it out of sheer ease. :eek:
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