Fixing computer

glodh1973

Hi i am after some help

I am trying too fix a computer for a friend and not sure what problem is it recognizes the hard drive and motherboard is fine it seems to get stuck on loading screen

which suggests to me a problem with software so am trying to reinstall windows

this is where prob is it get too bit where it says press any button too boot from cd but wont boot or do anything

it has a cd rom and a dvd and i have tried both of them

any help would be appreciated

thanks glo

Browntoa

have you been into BIOS , normally F2 as soon as the PC starts booting, and changed the priority so it boots from CD first ?? and is it an XP/Vista CD ??

glodh1973

yeah it is set to boot from cd and it is an xp disc

thanks

d42mat

disconnect the other optical drive and make sure you only have one hard drive and one optical drive attached.

Does the CDROM show in the BIOS?
Does the hard drive show in the BIOS?
When you insert the XP disc can you hear the CD spinning up inside the drive?

What exactly happens on screen after checking all this?

Matt

glodh1973

There is only one hard drive i have tried just having the one cd rom

cd rom and hard drive both show in bios

on screen it goes too the screen where it says press any key to boot from cd

when i press it doesnt do anything

yes can hear the cd spinning up and lights flash

glosman555

Make sure the keyboard is connected to a connector that is attached directly on the motherboard not one that is on the front panel of the computer or attached to a hub, also try tapping any key a least once a second as soon as you push the power button until it boots to disc.

glodh1973

hi the keyboard is attached to a usb at back of comp will try the tapping any sequence once thing in morning i have given up with it for tonight as been trying all day on and off

spud17

hi the keyboard is attached to a usb at back of comp

That's your problem, see if the BIOS has a setting for something along the lines of 'legacy usb' or scrounge a keyboard with a ps2 connector.

glodh1973

i have tried ps2 keyboard never did anything then either