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guarentees and bust companies

ok firstly hope someone can help, i am posting on behalf of my nan.
18mths ago she had new gutters installed (her house is owned), now shes got leaks in the gutter(ive not seen the leaks or problem myself as yet) well what im trying to ask is that they had 15yr guarentee but on speaking to the people that installed it they have gone bust does this mean she has no guarentee? i think she paid cash for the work, thank you in advance for any help.

Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    depends on if the guarantee is with the company itself or handled as a seperate entity by another
    Ex forum ambassador

    Long term forum member
  • mumto7
    mumto7 Posts: 115 Forumite
    thanks im not sure ill pop over later and see if i could check the guarentee but am i to asume theres no guarentee if its with the people thats gone bust? just trying to gather as much advice before i see her today
  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    The guarantee might be with an insurance company if so your nan should be covered. If it was with the company that has gone out of business, which is the more likely. Then your nan will not be covered and will need to pay for the repairs to her guttering
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • Oopsadaisy
    Oopsadaisy Posts: 1,818 Forumite
    Did you know that spell checkers are the one thing that don't come with a guarantee?
    Hi, we’ve had to remove your signature. If you’re not sure why then you're as thick and stupid as the moderators on here - MSE ForumTeam
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Oopsadaisy wrote: »
    Did you know that spell checkers are the one thing that don't come with a guarantee?

    well done,another member adding to the quality of MSE
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