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Car accident and claim

Hi
I was involved in a car accident last July where it wasn't either person fault. It was on a blind bend and a minor bump. However it was more ecomical for the car to be scrapped than repaired. I was paid for that ok, however I had a excess of £300 to pay. I paid that, however they said it probably go to 50/50 So I would get £150 back.
But every time I ring the insurers up they say it's still ongoing and they haven't come to an outcome yet. My renewal comes in February and I was
wondering what to do or put on comparasion sites, as regards the accidents.

Thanks

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