Spyware removal help

misskool

the PC laptop accidentally downloaded a trojan called antivirus plus.

What's the best spyware removal for it? Happy to pay as long as it's trustworthy, but free would be best

fiddiwebb

Misskool

Instructions for removal of Antivirus Plus here.......

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-plus

aliEnRIK

Post the results of the malwarebytes scan once its done

misskool

Malwarebytes found and removed antivirusplus and a couple of other things, mostly tracking cookies, thanks. Another run of mwb after a reboot didn't find any infections, neither did adware, neither did AVG.

The problem now is that google via IE8 is still hijacked so that the first click through goes to an ad page, second click goes to the real destination. Chrome is fine, Firefox is fine. Hosts appears not to have been affected either. It's like antivirusplus installed something into IE8 to do a redirect via google.

But nothing is showing up on any diagnostics. Any ideas anyone?

(and thanks for the help so far )

Browntoa

post the malwarebytes log file and follow this

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

and post the log file that produces as well

looking at the log files allows us to see what infections there were and what further steps are needed

fiddiwebb

Misskool

Hmmmm.....redirect via google

Best if aliEnRIK or Browntoa advises you or you could try the bleepingcomputer forum if stuck.

Judt noticed Browntoa's post )

aliEnRIK

Please open malwarebytes, goto LOGS and post the whole of the log

then run combofix as posted by Browntoa

misskool

Thank you all, got it all fixed now.

ran hitman pro 3.5 following advice from another forum. It was a rootkit in HDD driver. Hitman did the job

We didn't run combofix but malwarebytes and AVG and Ad-aware didn't see it.

PHEW!!

Any good free antivirus that won't mess with the PC? I've never seen the air so blue.....

Browntoa

Avira is pretty good , or avast free